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The Basics Voice Modulation & Articulation Positive Attitude Power of Words Proactiveness Approachability Active Listening Empathy

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What You Need to Know About Robot Grippers

What do I need to know

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It’s always the 1st A smile can be heard from a mile Patience is a virtue Think out of the box Walk the extra mile Know your baby It’s a two-way lane Share your best practices Never say “Never’, again Be Human Your opinion matters Help yourself to help others We : I

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The Basics

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Voice Modulation & Articulation

Voice Modulation is when you control or adjust your voice It’s when you choose to go louder or softer, faster or slower, dramatic or emotional Basically, voice modulation means using your voice & tone to communicate your message more effectively Without voice modulation, you would speak in a continuous, monotonous pitch or tone Articulation is the act of speaking clearly An example of articulation is when a teacher emphasizes on each syllable of a word for students to hear the sounds in the word

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Positive Attitude

When the going gets tough, the tough gets going! Having a Positive Attitude means being optimistic about situations, interactions & yourself People with positive attitude remain hopeful & see the best even in difficult situations

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What is Positive Attitude?

Positive Attitude is about thinking in a positive manner Motivating those around you with a positive word It’s about getting up when you fall Having a good time even when you are losing Being happy for someone else’s success Having a positive vision, no matter how bad your current circumstances are

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Here's the real difference between a negative and a positive attitude to life

Here's the real difference between a negative and a positive attitude to life

Here's the real difference between a negative and a positive attitude to life

Here's the real difference between a negative and a positive attitude to life

Here's the real difference between a negative and a positive attitude to life

Here's the real difference between a negative and a positive attitude to life

Here's the real difference between a negative and a positive attitude to life

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Helps you achieve goals & attain success Brings more happiness into your life Gives you confidence to believe in yourself Inspires & motivates you & others Life smiles at you :)

Benefits of Positive Attitude

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How can Positive Attitude help us?

Expecting success and not failure Makes you feel inspired Gives you the strength not to give up when obstacles come your way Believing in yourself and in your abilities Enables you to show self esteem and confidence You look for solutions, instead of dwelling on problems

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What I need to Learn?

Think in a Positive Manner

Say goodbye to fear

Say yes to challenges

Believe in yourself


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What I need to remember?

Negative attitude is nine times more powerful then positive attitude - 365 Quotes


Positive Thinking and its Positive Effects | NCHPAD Blog - Endless CapABILITIES

attitude, NOT your a ptitude, d eter i ne s you r a Ititude- .4 — Zig Ziglar

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Power words that help

Definitely Absolutely Certainly Exactly Wonderful Marvelous Completely Outstanding Fantastic Thank you

Great Quickly Excellent Splendid Beautiful Impressive Brilliant Wow Terrific Favorite Welcome

stateli Gidit thanks Please words rapport Special right popular

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Acting in advance to deal with an expected difficulty Proactive skills are important because they show your ability to think critically & take initiative P roactive people can work independently & take action without needing the help or approval of others If you’re proactive, you can be counted upon to deliver results & go above & beyond of what is expected of you

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Easy to talk to or deal with; friendly Being approachable is the key to building relationship in which trust, confidence & ideas can flow When we speak to an approachable person, we feel like contributing more ideas & in a safe environment, feel relaxed & comfortable

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are spelt with the same words...

If you don't do the 1st, you can never do the 2nd!

“We have two ears & one mouth ‘coz Listening is twice as hard as Speaking”

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Active listening

Pay Attention

Suspend Judgement





The skills

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Enhances Productivity Improves Relations Avoids Conflicts Improves Understanding Improves Negotiation Skills Improves Character Helps You Stand Out

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Is there a law against a man’s marrying his widow’s sister? How many species of animals did Moses bring aboard the ark with him during the great flood? According to International Law, if an airplane crashes on the exact border between two countries, would the unidentified survivors be buried in the country they were travelling to, or in the country they were travelling from? Some months have 31 days, some have 30 days but how many have 28 days? If you were alone in a deserted house at night and had a lamp, firewood, a candle and only one matchstick, which would you light first? You take two apples from 7 apples, how many apples do you have? What word is right when pronounced wrong, but is wrong when pronounced right? When I was going to San Pedro, I saw a man with 7 wives with 7 sacks with 7 cats with 7 kitten. How many were going to San Pedro? If you have 5 Rats, 4 fish, 12 cows, 6 dogs, 7 turtles, how many legs do you have? Jerry's mom had 4 kids. The 1st boy's name was Brown as he had brown eyes. The 2nd boy's name was Black as he had black eyes. The 3rd boy's name was Blue, for his blue eyes. What's the 4th boy's name.

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It’s late on a Friday night & you’re relaxing after a hectic week, reading your favorite book when your phone rings


It’s a close friend calling in panic because she’s just lost her job


“Don’t worry, you’ll find another soon,” you say, “besides, you knew your company had financial problems, didn’t you expect this? Why are you so upset now?”

Person with Idea

There’s a stunned silence on the other end of the line, followed by a dropped call

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You thought you were trying to comfort her, so what went wrong?  You did not show any empathy Without empathizing with her first & listening to her concerns, you might have done more harm than good

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Empathy is more than just soft-skill - bloc

Empathy is feeling with the person It’s climbing down the hole to sit beside them Making yourself vulnerable to sincerely connect with them The readiness to console, comfort & support them in any way you can

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So, what is EMPATHY?

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Empathy allows people to build social connections with others. By understanding what people are thinking & feeling, people can respond appropriately in social situations Empathizing with others helps you learn to regulate your own emotions. Emotional regulation is important as it helps you manage your feelings, even in times of great stress, without being overwhelmed Empathy promotes helping behaviors. Not only are you more likely to engage in helpful behaviors when you feel empathy for others, but others are also more likely to help you when they experience empathy

Why should we Empathize?

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What it’s concerned with: Thought, understanding, intellect

Benefits: Helps in negotiations, motivating other people, understanding diverse viewpoints & ideal for virtual meetings

Pitfalls: Can be disconnected from or ignore deep emotions; doesn’t put you in another’s shoes in a felt sense

Simply knowing how the other person feels & what they might be thinking Sometimes called perspective-taking

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Cognitive Empathy

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When you feel physically along with the other person, as though their emotions were contagious

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Emotional Empathy

What it’s concerned with: Feelings, physical sensation, mirror neurons in the brain

Benefits: Helps in close interpersonal relationships & careers like coaching, marketing, management & HR

Pitfalls: Can be overwhelming or inappropriate in certain circumstances

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We not only understand a person’s predicament & feel with them, but are spontaneously moved to help, if needed

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Compassionate Empathy

What it’s concerned with: Intellect, emotion, and action

Benefits: Considers the whole person

Pitfalls: Few, this is the type of empathy that we’re usually striving for

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Empathy DETOUR

Feeling the pressure: When we are under pressure, we can have a hard time distinguishing between our own emotional state & the emotional state of others

Emotions are contagious: While speaking to people who are agitated, we may end up reacting with similar emotions. To deescalate a tense situation, a more conscious, measured response is appropriate. Give yourself a few moments to regroup yourself before continuing the conversation

Snap decisions: Making pressurized decisions decreases the ability to assess a situation, & to begin projecting our own emotions onto them

When people reach out, what they often want is to be heard & feel that we truly understand what they are going through However, The roadblocks that inhibit empathy

Pressure – Taau

Emotions Are Contagious | John Barrett Blog

The Corporate Spy's Guide to Making Snap Decisions - CMI

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The Stranger effect: It is far easier to empathize with people we already know. However, we are often required to interact with strangers who are frustrated or upset

Defensiveness & self-protection: It is easy to start taking things personally when we have to empathize with someone who is suffering. A natural reaction is to feel overwhelmed or attacked.

The great news is that empathy can be learned, a little practice helps us become better at staying in the moment and relating to others with compassion and understanding

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Stranger Comments - Stranger Icon - Free Transparent PNG Clipart Images Download

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Acknowledge their pain: I’m sorry you are going through this I hate that this happened That must be hard That sounds really challenging I can see how that would be difficult

Share how you feel: I don’t know what to say I can’t imagine what you must be going through I wish I could make it better My heart hurts for you It makes me sad to hear this happened

A few statements to make our lives easier...

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Thank for Opening up: Thank you for sharing with me I’m glad you told me Thank you for trusting me with this. It means a lot This must be hard to talk about. Thanks for sharing

Show interest: How are you feeling about everything? What has this been like for you? I want to make sure I understand… Is there anything else you want to share?

Avoid the well-worn cliches & find a better way to express empathy to those around you...

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Encourage: You are brave / strong / talented I am with you You can share anything with me

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And to sum it up...

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Young Shots Activity Area | The British Association for Shooting and Conservation

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