PowerPoint Presentation

[Virtual Presenter] The Hancho Training program welcomes you. This comprehensive training explores the essential skills required to excel as a Hancho, delving into the key competencies necessary to lead a high-performing team and drive results. Let's begin our journey together..

[Audio] The first step in our journey is introducing ourselves to Hancho. We will explore what it means to be a Hancho, and how this role impacts the team's performance. As we begin this training, we'll delve into the key aspects of being a Hancho, including the importance of people management skills and understanding individual team members on both personal and professional levels. This foundation will set us up for success as we continue our exploration of Hancho tasks.

[Audio] The challenge Yazaki faced was that the line leader had to handle multiple daily tasks, including managing operator absences and polyvalence, conducting poste observations, using Prodmon, overseeing team management, monitoring the 5S, addressing missing wires, balancing orders, resolving operator issues, handling missing components, and managing a larger number of operators. With too many responsibilities, the line leader struggled to complete all tasks within the same timeframe, which prompted Yazaki to seek a solution called HANCHO..

[Audio] The term HANCHO refers to a manager who oversees a small group of 15 to 20 operators. This concept originates from Japan, where the word hanchō means "leader of the squad, section, group". Interestingly, during World War II, the Japanese used this term to describe British or Australian officers responsible for supervising work parties in prisoner-of-war camps. For Yazaki, HANCHO represents a solution to line leader challenges, enabling the implementation of continuous improvement processes and Lean Management techniques within a specific short area of production..

[Audio] The Hancho's primary responsibility is to ensure that the team operates efficiently and effectively. They need to be able to quickly identify and resolve any issues that may arise within their area, which not only maintains productivity but also ensures the quality and safety of the products being produced. As a liaison between the workers and the line leader, the Hancho facilitates communication and collaboration. Moreover, they develop a comprehensive plan to guide the team, ensuring that all processes run smoothly and effectively on the production line. In this manner, the Hancho plays a crucial role in driving success in their area..

[Audio] To excel as a Hancho, one must possess certain essential skills. These skills enable him to effectively lead his team and achieve their goals. First and foremost, a Hancho needs to have strong people management skills. This involves being able to motivate and demotivate his team members, understanding their strengths and weaknesses, and knowing how to handle conflicts and challenges..

[Audio] When it comes to managing a team, a Hancho needs to consider the emotional well-being of his team members. With a heavy workload, demotivation can easily set in, but a Hancho who understands his team members on both a personal and professional level can take steps to boost morale and motivation. This requires emotional intelligence, allowing him to empathize with his team's struggles and provide support when needed. By doing so, a Hancho can foster a positive and productive work environment, where his team feels valued and appreciated..

[Audio] Effective communication is crucial for a Hancho, as he needs to possess excellent verbal, written, and listening skills to convey information, resolve issues, and build strong relationships with his colleagues. Clear and concise communication is essential when discussing production plans with the line leader, coordinating maintenance activities with the maintenance team, or providing feedback to the quality department. By being able to listen actively, write clearly, and speak persuasively, a Hancho can ensure seamless collaboration and achieve his goals..

[Audio] An open and positive attitude plays a crucial role in creating a healthy and work-friendly environment. By adopting this approach, we can foster a sense of happiness and motivation among our operators. This, in turn, leads to increased productivity and job satisfaction..

[Audio] Technical skills are essential for a HANCHO. This requires a deep understanding of all Yazaki processes and standards in his line area, as well as covering all necessary qualifications. Moreover, he should be able to fix issues and solve technical problems effectively..

[Audio] The conceptual skills enable us to analyze complex situations, aligning our resources and tactics to achieve successful objectives. This also encourages creativity, experimentation, and the implementation of continuous improvement initiatives within our area..

[Audio] Effective leaders inspire and motivate their teams through their actions, not just their words. They set the tone for their organization's culture and values by leading by example. This means being transparent, accountable, and consistent in their behavior. By doing so, they demonstrate what it means to be a true leader, and their team members are more likely to follow their example..

[Audio] Problem-solving is a crucial aspect of being a successful Hancho. It's essential to identify the specific problems that arise during a typical workday and address them promptly. This requires finding the most effective way to manage these issues by adhering to Yazaki process standards. With this approach, we can ensure that we obtain the best possible solutions. As a good Hancho, one must possess the ability to handle any situation that may arise and resolve every problem that comes our way..

[Audio] To prioritize tasks effectively, a Hancho must focus on the most important ones first. This means setting aside time for critical activities and avoiding distractions. By doing so, he can ensure that the most critical tasks are completed efficiently and effectively. Additionally, delegating routine tasks to others can help free up more time for high-priority activities. By allocating specific times for tasks, a Hancho can avoid procrastination and stay focused on achieving his goals..

[Audio] A good Hancho should have a deep understanding of the processes within their area, including the various tasks that team members perform and how they execute those tasks. This knowledge is essential for providing effective guidance and direction to team members. Without it, a Hancho cannot provide the necessary support and leadership to their team. Therefore, Yazaki has established a minimum work seniority of two years for a Hancho to ensure they possess this critical understanding..

[Audio] Nine essential skills for a successful trainer include coaching, teaching, knowledge, development, experience, and skills. Coaching involves guiding individuals towards achieving their goals, while teaching focuses on imparting information and expertise. Knowledge refers to having a deep understanding of the subject matter, which enables trainers to provide accurate information. Development encompasses the ability to design and deliver training programs that meet the needs of learners. Experience plays a crucial role, as it allows trainers to draw from real-life scenarios and share practical insights. Finally, skills refer to the ability to communicate effectively, facilitate discussions, and use various training tools and techniques. With these nine key skills, a trainer can ensure that they are well-equipped to deliver high-quality training sessions..

[Audio] As we conclude our training, I would like to summarize the key takeaways by highlighting the essential tasks that a Hancho needs to perform. These tasks are critical in guaranteeing the success of their team and organization. By grasping these responsibilities, we can better comprehend the significance of effective leadership and its pivotal role in accomplishing objectives..