[Audio] Hello guys we are the group 3 our topic is all about conflict management : Identify and resolve conflict.
[Audio] Cite a concrete situation where conflict arises Discuss what are the causes of conflicts Why do you think these causes are important to address?.
[Audio] Misunderstanding on a workplace. Unfair treatment, poor management, unclear job roles, poor communication, lack of equal opportunities, bullying and harassment. It is very important because if there is any conflict between the employees at a workplace, they will not perform well and can affect the business, company or the job. The main cause/s in work style conflicts can occur when team members or colleague have different opinions, ideas and preferences on how to accomplish tasks. For example, some employees work quickly and pivot to the next task as soon as possible, while others take on tasks more slowly and deliberately. Just as there are different leadership styles, there are different work styles. Some people prefer to work in groups while others do their best work alone..
[Audio] A lack of common understanding. Poor communication skills, behavioral aspect. These causes are important to address because it develops an atmosphere where change is viewed as good and a way to improve things. It raises awareness of existing issues and gives a reason for trying to find a better solution. Teams are more creative, which improves decision-making and builds relationships. Different perception and understanding. It also includes biases, personal character upon handling the issues. Lack of communication. All causes of conflict must be addressed because it will help to build a strong relationship between the workers. Accepting and learning from other people's perspectives or ideas is important in the workplace. Keeping the workplace peaceful and calm will help the workers or employees lessen their stress and give them more comfort while working, so that it will result in a great opportunity to succeed in every project..
[Audio] 2. By using the CALM technique how it can resolve the situation or conflict?.
[Audio] Through CALM technique it can resolve the situation or conflict by: -Knowing the roots of the issues, -Listening carefully and understand everyones opinion without judgment, -Accepting suggestions, solutions with positive thinking, -Having a good and healthy communication, and -Having a solution based on facts or reliable sources. Using the CALM technique, every piece of information thrown by the speaker will be received clearly and the conflict will be resolved peacefully..
[Audio] This technique will help to identify the issues deeply, little by little, so that it will help more to find the real root of the issue. Listening to other people's ideas and solutions is very important. Learn and appreciate other people's ideas, whether they are good or bad ideas for the project. Listing all the possible solutions is very important. It will help you decide which path or process is best to succeed in the project or task. It is very important that you have good communication in building a bridge for a good relationship.
[Audio] 3. Do you think it's important for everyone to learn and apply conflick management for their future job? Why or why not?.
[Audio] Yes, It is very important to apply conflict management in any type of job especially the work style because when arguments arise in the workplace, productivity typically declines. It can be difficult to focus or work together on a project when underlying conflict is present. Resolving these issues at the root can lead to greater efficiency and goal achievement. Yes, it is important to apply this conflict management technique in future jobs. Applying this technique will help more to succeed in a task or project. It will also reduce the cost of time, money, and effort for each worker. It will also help everyone to build strong relationships and a good environment inside the workplace..
[Audio] Yes, It is important to apply this in their future job. It is not possible to encounter related situation in near future and practicing it will help them to become prepared when they are already facing the situation. It will also save them to avoid stress when encountering the same situation. Yes, it is important, especially if you are standing as the leader in the company. Without conflict management, the conflict will not be resolved and might get you into a bad relationship with the person you are talking to..
[Audio] THANK YOU FOR LISTENING !!!. THANK YOU FOR LISTENING!!! ONI-CHAN!!!.