[Audio] Unit 4 Business Documents Suran Rai. UNIT 4. 

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[Audio] The unit outline is as follows: Memo, What to include in a memo, Key characteristics of a memo, Types of memos, Reports, Types of reports, Employment communication, Differences between a Resume and Curriculum vitae, Parts of a resume, Types of resumes.. 

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Memo What to write in memo Key characteristics of a memo Types of memo Reports Types of reports  Employment communication Difference between Resume and Curriculum vitae Parts of resume Types of resumes

[Audio] A memo is a short written message used within a company to share information, provide updates, or give instructions. It is an official communication between two individuals within the same organization. Memos are typically printed documents and have historically been used for everyday communication within businesses.. 

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A memo is a brief, written communication used within an organization to convey information, updates, or instructions. 
                                                                                                                          -Google.

an official note from one person to another in the same organization.
                                                                                              -Oxford Dictionary.

Memos are brief printed documents traditionally used for routine, day-to-day communication within organizations.
-Dr. Johnson-Sheehan.

[Audio] What should be included in a Memo? Memorandum To: [Recipient's Name(s) and Title(s)] CC: [CC Recipient’s Name and Title] From: [Your Name and Title] Date: [Date] Subject: [Brief and Clear Subject of the Memo] Contents: 1. Introduction 2. Background/Context 3. Main Content 4. Action Required/Next Step 5. Conclusion Attachments: [List any attached documents, if applicable]. 

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MEMORANDUM
To: [Recipient's Name(s) and Title(s)]
CC: [CC Recipient’s Name and Title]
From: [Your Name and Title]
Date: [Date]
Subject: [Brief and Clear Subject of the Memo]

Content - 1. Introduction.
                 2. Background/Context.
                 3. Main Content.
                 4. action Required / Next Step.
                 5. Conclusion.

Attachments. [List any attached documents, if applicable]

[Audio] Key Characteristics of a Memo: Clear purpose Concise and direct internal communication Structured format Simple language Formal and informal tone Focused on action or information Data-sensitive Can include attachments. 

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Clear Purpose Concise and Direct Internal Communication Structured Format Simple Language  Formal and Informal Tone Focused on Action or Information Data-Sensitive Can Include Attachments

[Audio] Types of Memo. 1. Informational Memo
2. Request Memo
3. Confirmation Memo
4. Periodic Report Memo
5. Suggestions Memo
6. Results Memo. 

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1. Informational Memo
2. Request Memo.
3. Confirmation Memo.
4. Periodic Report Memo.
5. Suggestions Memo.
6. Results Memo.

[Audio] Rapports
Un rapport est un compte rendu écrit de quelque chose que l'on a observé, entendu, fait ou enquêté. Il s'agit d'une présentation systématique et bien organisée des faits et des conclusions d'un événement qui s'est déjà produit quelque part. Objectif : Le but de la rédaction d'un rapport est de communiquer des informations clairement et systématiquement à un public cible. Les rapports sont utilisés comme forme d'évaluation écrite pour savoir ce que vous avez appris de votre lecture, de votre recherche ou de votre expérience, et pour vous donner l'expérience d'une compétence importante largement utilisée sur le lieu de travail.. 

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A report is a written account of something that one has observed,  heard, done ,or investigated.  It is a systematic and well-organized  presentation of facts and findings of an event that has already taken place somewhere.   Purpose:  The purpose of report writing is to communicate information clearly    and systematically to an intended audience.  Reports are used as a form of written assessment to find out what you have learned from your reading, research, or experience and to give you the experience of an important skill that is widely used in the workplace.

[Audio] There are various types of reports, including incident reports, informational reports, analytical reports, research reports, progress reports, business reports, technical reports, audit reports, evaluation reports, and personal reports.. 

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Incident Reports Informational Reports Analytical Reports Research Reports Progress Reports Business Reports Technical Reports Audit Reports Evaluation Reports Personal Reports

[Audio] Employment communication refers to the transfer of information between employers and employees, which includes topics such as job responsibilities, performance standards, company policies, and feedback. Examples of tools used in employment communication may include memos, emails, meetings, cover letters, resumes, interviews, and performance evaluations.. 

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Employment  communication involves the exchange of information between employers and employees, covering job expectations, performance, policies, and feedback. It includes tools like memo, emails, meeting, cover letter, curriculum vitae, interview and performance reviews.

[Audio] The difference between a resume and a CV is as follows: Resume: A resume highlights the skills that are relevant to the desired job. It should typically be one to two pages in length, but in rare cases, it can extend up to three pages. It may include any publications that are relevant to the job and only lists honors and awards if there is nothing else to include. A resume can be formatted chronologically or by highlighting functional skills. It is tailored specifically to the job position. Curriculum Vitae (C-V---): A CV is used for academic and research positions. It should include achievements in school and other academic work. The length of a CV depends on the individual's experience, but it can often extend to many pages. It lists any publications and studies that the individual has written or been a part of. Academic honors and awards are always included in a CV and it is formatted chronologically. A CV provides a general overview of an individual's background and life.. 

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Resume. For other jobs Cover your skills that can help you in your ideal job Not more than one to two pages, maybe three in rare cases May include publications if they're relevant to the job Only include honors and awards if you have nothing else Can be chronological or functional Specific to the job position

Curriculum Vitae. For academic and research jobs Include your achievements in school and other academic work Depends on your experience, but can be many pages Covers the publications you've written for and studies you've published List your academic honors and awards Always chronological A general overview of you and your life

[Audio] Resume Components: Full Name and Current Profession Personal Statement Contact Information Education Skills Professional Experience Certification and Professional Development Additional Information. 

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Full Name and Present profession. Personal statement. Contact Information. Education. Skills. Professional Experience. Certification and Professional Development. Additional Information.

[Audio] Types of resumes: 1. Chronological Resume: This type of resume focuses on your work history, listing your most recent job first and going backward. It is best for individuals with a consistent work history or those who have experienced career growth, especially in the same field. This type of resume highlights your job experience and longevity. 2. Functional Resume: Unlike a chronological resume, a functional resume emphasizes on skills and experience rather than the timeline of work history. It is ideal for individuals with gaps in their employment, career changers, or those with diverse job experiences. This type of resume highlights your competencies and accomplishments instead of specific job titles.. 

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1. Chronological Resume: Focuses on your work history, listing your most recent job first and working backward. Best for people with a consistent work history or growth in their career, especially in the same field. Highlights job experience and longevity.
 2. Functional Resume Focuses on skills and experience rather than a timeline of work history.Ideal for people with gaps in employment, career changers, or those with diverse job experiences. Highlights competencies and accomplishments instead of specific job titles.

[Audio] A combination or hybrid resume combines elements of both chronological and functional formats. It highlights skills first and then includes a brief work history. This type of resume is ideal for individuals with a strong set of skills and relevant experience, who also want to demonstrate consistent career advancement. It is useful for showcasing both capabilities and professional growth.. 

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3. Combination (or Hybrid) Resume: Merges aspects of both chronological and functional formats, emphasizing skills first and then providing a concise work history. Great for those with a solid skill set and relevant experience but also want to showcase consistent career growth. Useful for showcasing both capabilities and career progression.

UNIT 4

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The unit outline is as follows: Memo, What to include in a memo, Key characteristics of a memo, Types of memos, Reports, Types of reports, Employment communication, Differences between a Resume and Curriculum vitae, Parts of a resume, Types of resumes.


A memo is a short written message used within a company to share information, provide updates, or give instructions. It is an official communication between two individuals within the same organization. Memos are typically printed documents and have historically been used for everyday communication within businesses.


What should be included in a Memo? 
Memorandum 
To: [Recipient's Name(s) and Title(s)] 
CC: [CC Recipient’s Name and Title] 
From: [Your Name and Title] 
Date: [Date] 
Subject: [Brief and Clear Subject of the Memo] 

Contents: 
1. Introduction 
2. Background/Context 
3. Main Content 
4. Action Required/Next Step 
5. Conclusion 

Attachments: [List any attached documents, if applicable]


Key Characteristics of a Memo:
 Clear purpose
 Concise and direct internal communication
 Structured format
 Simple language
 Formal and informal tone
 Focused on action or information
 Data-sensitive
 Can include attachments


Types of Memo.

1. Informational Memo
2. Request Memo
3. Confirmation Memo
4. Periodic Report Memo
5. Suggestions Memo
6. Results Memo


Rapports
Un rapport est un compte rendu écrit de quelque chose que l'on a observé, entendu, fait ou enquêté. Il s'agit d'une présentation systématique et bien organisée des faits et des conclusions d'un événement qui s'est déjà produit quelque part. Objectif : Le but de la rédaction d'un rapport est de communiquer des informations clairement et systématiquement à un public cible. Les rapports sont utilisés comme forme d'évaluation écrite pour savoir ce que vous avez appris de votre lecture, de votre recherche ou de votre expérience, et pour vous donner l'expérience d'une compétence importante largement utilisée sur le lieu de travail.


There are various types of reports, including incident reports, informational reports, analytical reports, research reports, progress reports, business reports, technical reports, audit reports, evaluation reports, and personal reports.


Employment communication refers to the transfer of information between employers and employees, which includes topics such as job responsibilities, performance standards, company policies, and feedback. Examples of tools used in employment communication may include memos, emails, meetings, cover letters, resumes, interviews, and performance evaluations.


The difference between a resume and a CV is as follows:

Resume: A resume highlights the skills that are relevant to the desired job. It should typically be one to two pages in length, but in rare cases, it can extend up to three pages. It may include any publications that are relevant to the job and only lists honors and awards if there is nothing else to include. A resume can be formatted chronologically or by highlighting functional skills. It is tailored specifically to the job position.

Curriculum Vitae (C-V---): A CV is used for academic and research positions. It should include achievements in school and other academic work. The length of a CV depends on the individual's experience, but it can often extend to many pages. It lists any publications and studies that the individual has written or been a part of. Academic honors and awards are always included in a CV and it is formatted chronologically. A CV provides a general overview of an individual's background and life.


Resume Components:

 Full Name and Current Profession
 Personal Statement
 Contact Information
 Education
 Skills
 Professional Experience
 Certification and Professional Development
 Additional Information


Types of resumes:

1. Chronological Resume: This type of resume focuses on your work history, listing your most recent job first and going backward. It is best for individuals with a consistent work history or those who have experienced career growth, especially in the same field. This type of resume highlights your job experience and longevity.

2. Functional Resume: Unlike a chronological resume, a functional resume emphasizes on skills and experience rather than the timeline of work history. It is ideal for individuals with gaps in their employment, career changers, or those with diverse job experiences. This type of resume highlights your competencies and accomplishments instead of specific job titles.


A combination or hybrid resume combines elements of both chronological and functional formats. It highlights skills first and then includes a brief work history. This type of resume is ideal for individuals with a strong set of skills and relevant experience, who also want to demonstrate consistent career advancement. It is useful for showcasing both capabilities and professional growth.