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PROJECT NOJOM (STARS). HONOR KSA Incentive & Operational Recognition Framework.
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Strategic Transformation Overview. Upgraded KSA retail operations from single-metric sell-out tracking to a balanced 3-Pillar Operational Standard—delivering +120% Sales Achievement and a standardized SOP for global export..
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Pillar 1: Sales Output. Sell-out volume targets with strong flagship attach rates across Jarir, Extra, LuLu, IR, and HES accounts..
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Situation: Systemic Flaws. 8nH. Hidden Operational Risks.
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Multi-Pillar Architecture. Upgraded front-line evaluation from basic volume tracking to a balanced evaluation matrix incorporating operational discipline and mystery pitch audits..
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5-Star Rank (Top Tier): 1,000 SAR Cash Bonus + Gold Floor Badge + Regional Ceremony Recognition for top-performing Brand Consultants..
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Unified Data Resolution. Resolved data silos by integrating POS sell-out databases, HR roster attendance logs, and trainer pitch audit scores into a single quarterly evaluation tool..
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Exceeding Growth & Compliance Targets. Surpassed baseline sell-out targets and significantly boosted flagship series attach rates across Jarir, Extra, LuLu, IR, and HES accounts..
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Legacy Compliance Target Compliance Project NOJOM compliance Sales Achlevement % Baseline Target 100% Achieved 120% Sales ACHY..
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SOP Deliverable Standardized Action Target User Global Readiness SOP-01: 3-Pillar Matrix Automated Excel evaluation & scoring toolkit Regional DSMs / AMs Export Ready SOP-02: Recognition Badges Physical floor badge & award ceremony playbook Retail Operations Export Ready SOP-03: Roster Protocol 100% attendance & pitch audit verification system HR & Field Trainers Export Ready.
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Q1 - Pilot Launch. Deployed 3-Pillar matrix across Central & Western KSA accounts..
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Project NOJOM (STARS). Ready for Immediate Overseas Export & Global Field Rollout.
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