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This Photo  by Unknown Author is licensed under  CC BY-SA

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The 7‑Eleven brand is known and adored around the globe for its notable items and a major piece of the American culture. And although seven 11 grown significantly over the years, they stay fixed on making life easier for customers ,7-Eleven, Inc.--known as The Southland Corporation until April 1999.

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Diagram

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Choose two management positions in the corporation, then compare and contrast the two management positions through: The process of management (with four management functions).

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Planning similarities: Plan to make the company profitable Plan personnel assignment Differences ceo Investment, financing, opening a branch Composition of each position region manager Store profit, employee salary Cultivate potential employees to cooperate with company development

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Organizing similarities: Management of employees Cooperation Differences ceo Organize leaders of various departments to analyze the gains and losses of each industry to ensure the normal operation of the enterprise Reach long-term and stable cooperative relations with enterprises and suppliers region manager Familiarize employees with corporate standards, time schedules, and enable employees to enter their posts faster Manage and  assist franchisees to operate branches and maintain good cooperative relations with franchisees

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leading similarities: Lead company employees Leading company development differences: ceo Instruct employees to innovate and develop the enterprise Long-term corporate planning, future corporate development region manager Instruct the branch manager and person in charge to ensure that the branch operation and service quality meet the company's goals Short-term corporate strategy, how companies can quickly m

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Controlling similarities: Everyone’s work efficiency and progress Improve Differences: ceo Look at corporate reports and performance Use data to improve the corporate structure and plan the future development of the company region manager Inspect the district stores to ensure the quality of the branches and the service environment Participate in regular communication meetings to reflect the operating status of the branches to the management

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Dimensions from the general environment of the corporation

Positively -The first-mover advantage has prominent location value.  - Business model is mature, the degree of refined management is high. - Most of them are self-operated - Fresh food factories  - Mature supply chains are supporting the brand with obvious effects. Negative

Second-tier and third-tier cities are at high risk of entry and face competition from local convenience stores.  -Some companies have begun to take shape online and offline integration models.  -Membership system is not sound.  -Fresh food and private label products account for a low proportion of mature foreign markets.

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Strategies or steps the corporation can make in order to face

Positive 1. Reform from the customer's standpoint -7-ELEVEN wants to pursue is to talk about service from the customer's standpoint. -"Serving customers" and 7-ELEVEN's "serving from the customer's standpoint" seem to be the same -but the former often has the constraints of "within the scope of what one can do at present" 2. The illusion of efficiency -many stores often think from their own standpoint rather than from the customer's point of view.  - many businesses do not reform. - 7-ELEVEN is to return the current practice to the original point, stand from the customer's standpoint - pursuing overall cost reduction and efficiency improvement. 3. Persistence of "pursuing absolute" - level of service was mostly based on the seller's standpoint.  -high level of service does not mean meeting customer needs -customers choose to come here, but this does not mean that customers are completely satisfied with us. - stand on the customer’s standpoint and grasp the real needs of consumers.  - continue to cater to customer needs.

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4. Cultivate the physique to cope with any changes -Develop a physique that can cope with any changes. -flexible to formulate plans, working methods, and product inventory. 5. Reform must break past experience and common sense, not just the conclusion of the conference. - preconceived notions and do not want to change.  - broken the habit of milk distribution in the past and advocated a joint distribution system.  - old single-point delivery is not only inefficient but also has the concern of insufficient product freshness. -most of the manufacturers are face-saving - Under the insistence of 7-ELEVEN, after half a year, the distribution cost was greatly reduced by one-third. -effectively increased the performance.

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1. Fully cut inventory -Improve performance and do a large inventory business, resulting in considerable losses.  - inventory did not sell out, but the loss also increased rapidly andmcan be reduced  -best-selling products can be controlled to reduce the difficulty for customers to purchase. 2. Loss is reduced by one-third, profits will be doubled - reduce inventory early to make everything in the store attractive. -inventory and losses will also be reduced -profits will begin to increase.

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3. There are two types of losses: "abandonment loss" and "opportunity loss" - often a commodity that can bring performance -less need to consider the balance of the two. - sales will be greatly reduced -  very easy to produce waste losses - leads to loss of opportunity.  -customers to reduce their sense of expectation in the store.  - loss of intangible opportunities will be more harmful than the loss of tangible abandonment.  -avoid loss of opportunity  -best-selling products are absolutely indispensable -elimination of slow-moving products.  - absolutely necessary to implement single product management.

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4. Describe four corporate social responsibility practices of the corporation. How the CSR affects the stakeholders of the corporation?

Corporate Social Responsibility Corporate social responsibility is a type of business model that numerous corporations adopt which the allows them to be able to become conscious of the impacts that they have on society. This business model is typically aimed to become self-regulating. There are a plethora of CSR activities that corporations can engage in. Philanthropy, volunteer efforts, among others. Taking part in CSR, has a synergistic effect on both the society and the business.

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7-Eleven takes on massive amounts of CSR projects through the course of their existence in the country. Having existed for quite a long period of time, 7-Eleven possesses a gargantuan amount of CSR practices. 1. 7-Eleven Malaysia Brings Chinese New Year Joy To Senior Citizens In relation to the recent celebration of the Chinese New Year, 7-Eleven along with its partner "NGOHub" collaborates to hit the streets and spread festive joy to a number of old folk's homes.  Several goods and necessary living items are handed out to the golden year citizens.

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2.  7-Eleven Malaysia Aids Children’s Homes With Essential Supplies

Similar to the previously mentioned project, 7-Eleven teamed up with "NGOHub" once more to assist a number of charitable homes for the less fortunate children. Ones who were affected by the pandemic in particular. Taking initiative in light of the recent terrible events is absolutely necessary as they feel the obligation that the less fortunate communities should not be left neglected.

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3.  Empowering Single Mothers And Underprivileged Women

Another CSR initiative that 7-Eleven Malaysia had done where they contributed to a non-profit social enterprise "UmieAktif" which consists of economically-challenged young women. The contribution done is in the form of donating a number of sewing machines. Creates opportunity for them to make a living. Received training on marketing their products. Through this CSR initiative, they can support these women to become independent and giving them the chance to compete in the industry.

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7-Eleven carried out this CSR activity to contribute to the area’s edible community garden. The company aims to promote the opportunity for residents residing in low-cost flats to grow edible plants. Can be further utilized by the vulnerable group within the community. Purpose was to give back to the community and build it with a more sustainable foundation

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The execution of these CSR activities has brought in numerous positive effects towards the company and especially its stakeholders. The popularity of the company through its many efforts including its CSR, manages to hit sales record back in 2019, rising 6.4% to $33.76 billion. This allows the company to create further assurance to the stakeholders. Highly reputable brand, a business with exponential growth, as well as possessing incredible financial performance. Boosts the confidence of the stakeholders in investing in the company.  Creates a better communication environment for the business, stakeholders, and the customers too.

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5  Explain:  mission statement of the corporation,  one strategic goal and plan of the corporation, and  one tactical goal and plan of any of the main function/department of the corporation.

Mission Statement of 7-Eleven Corporation:   At the beginning of 2003, 7-Eleven was considered an enormous worldwide convenience retailer chain with revenues of $10,783.9 million. They operated such a large amount of franchises and their branches. 7-Eleven continues to be one of the biggest Corporations globally. The brand is known for its values and visions towards its clients. It has become the provider of most in-demand products in The United States of America. Their incredible products are playing a vital role in their culture. It has been decades and decades they are in the market but their focus remains secure to provide the best quality and solutions for their clients. The 7-Eleven statement clearly states that: "Give the customers what they want, when and where they want it". Their mission is to provide the most effective services to their clients, to make their life more convenient and easier in a modern way. They not only claim but follow their core values. Their vision is to ranked # 1 in the client's choice. By raising their reliability and standards high. Their statement clears that they are there to not only fulfill but also to identify the needs and desires of their clients. They are always into strategies of how to satisfy the client's demands.

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One tactical goal and plan of any of the main function/department of the corporation:  Day by day 7 eleven company becoming more famous. Their products are well connected with American culture. Presently, they areincreasing their business and takes place as a marketplace leader (Bavik et al., 2018). As an employee working in 7 eleven company’s is a great opportunity. They have a great strategy to get qualified employees. They select someone by following this procedure –  • Recruitment planning  • Strategy development  • Searching  • Screening  • Evolution and control

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Introduction Competitive advantage is what makes an organization different from the others which is a distinctive edge for meeting customer or client needs in marketplace. There are a few elements of competitive advantage.

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Young adults, Students and Working population are targeted. Satisfies customers by its flexible timing and affordable prices. Stores located in the hub surrounding schools, offices. Exploiting Core Competence Pop up stores in subway, petrol pumps etc. Main Competitors- Superstores, small shops, brands of convenience. Very responsive to consumer demand which makes it different from its competitors. Latest products and services found it stores. More Smooth and efficient run of store due to newest business operations.

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interaction between organizational parts to produce a joint effect  7- eleven is ranked as number 1 on CSP’s Top 202 ranking of US c-store chains by size.  largest acquisition which will allow them to grow and diversify their presence in the US, Mid West and East coast Creating Value Value is the combination between benefits received and costs paid. strategy of a company is to deliver value to its customers and is created by planning strategies that exploit core competence and attain synergy. 7 Eleven provides a convenient and efficient shopping experience by fast and convenient supply accessible and easy to reach to the customer

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7- Eleven was considered an enormous worldwide convenience retailer chain with lots of revenues . They operated such a large amount of franchises and their branches. 7-Eleven is one of the biggest Corporations globally. The brand is known for its values and visions towards its clients. Their incredible products are playing a vital role in their culture.

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The 7-Eleven STATEMENT clearly states that: ″Give the customers what they want , when and where they want it.‶ Their mission is to provide the most effective services to their clients . They not only claim but follow their core values. Their statement clears that they are there to not only fulfill but also to identify the needs and desires of their clients. Their vision is to ranked number 1 in the client′s choice.

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They introduced convenience for the customers. They are into expanding their interactions with their clients, by making them more efficient and comfortable. They make sure the of the quality by their love for what they are providing them. They are in the process of gathering a master plan on a way to increase both their ways of income and sales They have targeted their customers to market them , by winning their hearts through their services and products.

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Innovation Strategies for new / changing Product and Technologies of 7-Eleven.

Pre-ordering .        Pre-ordering is an innovation to the convenience store industry in Malaysia. pre-order is a system that offers the sale of products that are not yet available in e-commerce, but will be available on a specified date. Delivery and pick-up.        Delivery and pick-up is an innovation because customers can purchase a product that is not sold in the convenience store, have that product shipped and pick-up their product when it arrived. I-Cash.        I-Cash is a new innovation for the convenience store industry and allows customers to buy pre-paid credit cards in their currency. I-Cash is a service that can be provided by 7- Eleven as the most complete payment platform marketplace that provides various payment services and attractive offers. Coffee counter.       Coffee counter is also new innovation and provides customers with fresh coffee anytime of the day andhas been convent for the coffee obsessed malaysian. Telecom.       Telecom is an innovation because convenience stores can now sell cellucar devices, which they did not before. Cashierless.

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