Fire Safety Training 2024. [image] Abstract light violet sparkling spray circle. 

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[image] Abstract light violet sparkling spray circle

Fires are a real risk at Heathrow. They do happen and can potentially result in fatalities. From prevention, to raising the alarm and evacuation, this course will give you everything you need to stay safe and do the right thing. What's new for 2024? We've added: Guidance on how to use a fire extinguisher, How to support visitors or guests who may require additional assistance in an evacuation and Awareness of the fire risk posed by damaged or faulty lithium-ion batteries. There is also an assessment at the end of this course.. 

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Fires are a real risk at Heathrow. They do happen and can potentially result in fatalities. From prevention, to raising the alarm and evacuation, this course will give you everything you need to stay safe and do the right thing. 
 What's new for 2024?  We've added: Guidance on how to use a fire extinguisher,  How to support visitors or guests who may require additional assistance in an evacuation and  Awareness of the fire risk posed by damaged or faulty lithium-ion batteries.
 There is also an assessment at the end of this course.

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Your role in fire prevention Discover what fire prevention means at Heathrow.

What to do if you see a fire Discover what to do if you see smoke or flames at Heathrow.

What to do when you hear a fire alarm Learn the steps to take on hearing a fire alarm in a terminal and in an office environment.

Put it into practice Use your learning to complete this quick assessment.

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Your role in fire prevention. Every year, the airport's fire and rescue service fight and prevent fires at Heathrow. We have at least one Fire Service call-out per day - that's over 360 every year. Around a quarter of those are for a fire or thermal event. Fires kill. We want to stop them from happening. Fire safety involves all of us. No exceptions. Let's look at what you can do to help prevent fires.. 

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Every year, the airport's fire and rescue service fight and prevent fires at Heathrow. 
 We have at least one Fire Service call-out per day - that's over 360 every year. Around a quarter of those are for a fire or thermal event. 
 Fires kill. We want to stop them from happening. 
 Fire safety involves all of us. No exceptions. Let's look at what you can do to help prevent fires.

Preventing a fire A fire needs three things – fuel, heat and oxygen. Remove one element, and the fire can't spread. Without one of these elements, a fire can't start. That's why fire prevention is your first line of defence. You'll find out how to prevent fires in this section. 

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Preventing a fire A fire needs three things – fuel, heat and oxygen. Remove one element, and the fire can't spread. Without one of these elements, a fire can't start. 
 That's why fire prevention is your first line of defence. 
 You'll find out how to prevent fires in this section

When it comes to fires, your life and the lives of other people can depend on your decisions. You've got three broad responsibilities.

Evacuating the building It's your responsibility to get yourself out of the building as quickly as possible.
 You'll look at how to do this calmly and safely in the third section of this course

Preventing a fire A fire needs three things – fuel, heat and oxygen. Remove one element, and the fire can't spread. Without one of these elements, a fire can't start. 
 That's why fire prevention is your first line of defence. 
 You'll find out how to prevent fires in this section.

Reacting to a fire You might be the person who discovers a fire.
 Staying calm and thinking fast saves lives.
 We'll look at this in the second section of this course.

1. 1. PREVENT A FIRE The three leading causes of fires at Heathrow are cooking flare-ups, electrical faults, and discarded cigarettes. Let's look at some practical ways you can prevent fires from starting and spreading.. 

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PREVENT A FIRE
 The three leading causes of fires at Heathrow are cooking flare-ups, electrical faults, and discarded cigarettes.
 Let's look at some practical ways you can prevent fires from starting and spreading.

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PREVENT A FIRE Be aware of heat from devices. Lithium batteries found in laptops and devices can generate lots of heat. If left next to a fuel source, like paper or fabric, the heat from these devices can cause fires. To avoid a potential fire, all lithium batteries must be separated from other general and hazardous waste; and stored safely and securely, ready for collection by a reputable waste management company that specialises in battery recycling.. 

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PREVENT A FIRE
 Be aware of heat from devices. 
 Lithium batteries found in laptops and devices can generate lots of heat. 
 If left next to a fuel source, like paper or fabric, the heat from these devices can cause fires. 
 To avoid a potential fire, all lithium batteries must be separated from other general and hazardous waste; and stored safely and securely, ready for collection by a reputable waste management company that specialises in battery recycling.

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PREVENT A FIRE Keep desk areas clear. Paper fuels a fire. By keeping your desk or work area clear, you reduce this source of fuel. Make sure you remove storage boxes or other combustibles from below or around your place of work.. 

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PREVENT A FIRE
 Keep desk areas clear. 
 Paper fuels a fire. 
 By keeping your desk or work area clear, you reduce this source of fuel. 
 Make sure you remove storage boxes or other combustibles from below or around your place of work.

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PREVENT A FIRE Switch off unnecessary electricals Heat or sparks from electrical devices can start fires. Switch off devices when your work area is unattended. Don't overload sockets with extension leads. Visually inspect electrical devices and report faults. If your role requires, keep a maintenance schedule for all fixed and portable electrical items in your working area.. 

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PREVENT A FIRE
 Switch off unnecessary electricals
 Heat or sparks from electrical devices can start fires. 
 Switch off devices when your work area is unattended.
 Don't overload sockets with extension leads. 
 Visually inspect electrical devices and report faults.
 If your role requires, keep a maintenance schedule for all fixed and portable electrical items in your working area.

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PREVENT A FIRE Keep fire doors closed Closed fire doors reduce the spread of fire. Never prop open or modify a fire door or alter its locking mechanism.. 

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PREVENT A FIRE
 Keep fire doors closed
 Closed fire doors reduce the spread of fire.
 Never prop open or modify a fire door or alter its locking mechanism.

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PREVENT A FIRE Safely dispose of cigarette ends Always discard cigarettes into the cigarette bins provided. Do not put them in refuse or recycling bins. Always smoke or vape in designated smoking areas. Smoking/Vaping is illegal within Heathrow buildings.. 

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PREVENT A FIRE
 Safely dispose of cigarette ends
 Always discard cigarettes into the cigarette bins provided. Do not put them in refuse or recycling bins.
 Always smoke or vape in designated smoking areas. 
 Smoking/Vaping is illegal within Heathrow buildings.

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PREVENT A FIRE Avoid cooking flare-ups. Many fires start in kitchen areas. To prevent fires, never leave any form of cooking unattended. You should also: Check appliances in safe places within designated food preparation areas. Check electrical cables are in good condition. If your role requires, complete a weekly inspection of cooking appliances to check they're clean and in a good state of repair. One of the best fire prevention measures is maintaining a good awareness of your environment.. 

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PREVENT A FIRE
 Avoid cooking flare-ups.
 Many fires start in kitchen areas. To prevent fires, never leave any form of cooking unattended. You should also: 
 Check appliances in safe places within designated food preparation areas. 
 Check electrical cables are in good condition.
 If your role requires, complete a weekly inspection of cooking appliances to check they're clean and in a good state of repair.
 One of the best fire prevention measures is maintaining a good awareness of your environment.

Know your safety signs. Another way to prevent fires is to follow the instructions on fire safety signs. Fire doors stop the spread of fire. But how do you identify one? Find out what to look out for in this short video.. 

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Another way to prevent fires is to follow the instructions on fire safety signs. 
 Fire doors stop the spread of  fire. But how do you identify  one? 
 Find out what to look out for  in this short video.

Reporting faults. Heathrow has equipment designed to prevent fires.. 

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Heathrow has equipment designed to prevent fires.

If you see a faulty fire door or fire equipment, report it as a fault immediately.

Call the Engineering Help Centre on 0208 9766555.

Take some time to store this number in your phone now.

TAKE ACTION Now you know more about fire prevention, how would you deal with these situations?. 

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TAKE ACTION
 Now you know more about fire prevention, how would you deal with these situations?

Remind your colleague not to connect extension leads as this is a fire risk. Report it as a close call. Immediately switch the socket off at the wall.. 

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TAKE ACTION
 A colleague has plugged one extension lead into another to charge their phone; this is called a daisy chain. You know this could cause overheating and increase the risk of a fire. 
What do you do? Which answers apply?

Remind your colleague not to connect extension leads as this is a fire risk.
 Report it as a close call. 
 Immediately switch the socket off at the wall.

TAKE ACTION The correct answer is all three. A daisy chain is a fire risk. A better way would be to intervene and advise your colleague of the risks and then switch off the plug at the wall. This keeps everyone safe. It is also important to report it as a close call. This helps the fire safety team to identify ways they can stop this from happening again.. 

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TAKE ACTION
 The correct answer is all three. 
 A daisy chain is a fire risk.
 A better way would be to intervene and advise your colleague of the risks and then switch off the plug at the wall. This keeps everyone safe.
 It is also important to report it as a close call.
 This helps the fire safety team to identify ways they can stop this from happening again.

Close it as best you can. See if you can do anything to fix it. Report it to the Engineering Help Centre.. 

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WHAT WOULD YOU DO?
 On the way into work, you spot a fire door that's ajar. Looking closer, you see that the door is broken and won't shut properly.  
What do you do? There is one correct answer.

Close it as best you can.
 See if you can do anything to fix it. 
 Report it to the Engineering Help Centre.

WHAT WOULD YOU DO? If a fire door is visibly damaged, closing it may trap colleagues and passengers on the other side. Always report faulty and damaged equipment. Contact the Engineering Help Centre on 0208 976 6555 to report the faulty fire door.. 

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WHAT WOULD YOU DO?

 If a fire door is visibly damaged, closing it may trap colleagues and passengers on the other side. 
 Always report faulty and damaged equipment.  
 Contact the Engineering Help Centre on 0208 976 6555 to report the faulty fire door.

Tell your manager. Offer to help them move some of their paperwork. Tell your colleague it’s a fire risk and encourage them to tidy their desk.. 

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DO THE RIGHT THING
 As you reach your office, you notice your colleague can barely see their desk under all the paper. There are also boxes stuffed under the desk. 
What do you do? There is one correct answer.

Tell your manager.
 Offer to help them move some of their paperwork. 
 Tell your colleague it’s a fire risk and encourage them to tidy their desk.

WHAT WOULD YOU DO? It's a good idea to tell your colleague that, not only does this look untidy, but it's a risk of fire. All this paper stacked up is a great source of fuel for a fire. Remove this element and a fire can't start.. 

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WHAT WOULD YOU DO?

 It's a good idea to tell your colleague that, not only does this look untidy, but it's a risk of fire. 
 All this paper stacked up is a great source of fuel for a fire. Remove this element and a fire can't start.

Checklist: fire prevention. In this section, you discovered the risks posed by fires, how they start, what feeds them, and how you can prevent them. In the next section, you'll look at raising the alarm in the event of a fire and how quick thinking can save lives. First, look around your work area and go through the checklist.. 

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In this section, you discovered the risks posed by fires, how they start, what feeds them, and how you can prevent them. 
 In the next section, you'll look at raising the alarm in the event of a fire and how quick thinking can save lives. 
 First, look around your work area and go through the checklist.

Is there anything that would help a fire spread?

Note fire door signs and other fire-safety signs.

Look for sources of fuel. Could they be stored in a safer way?

Check kitchen equipment is clean and in good order​

Check electrical equipment is in good order and has an in-date PAT test.

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In the first section, you learned about your role in preventing fires. Unfortunately, fires do still happen and when they do, speed and clear thinking can save lives. You are responsible for your own safety. There is a dedicated Incident Management Team who will lead passengers to safety.. 

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In the first section, you learned about your role in preventing fires.  Unfortunately, fires do still happen and when they do, speed and clear thinking can save lives.  You are responsible for your own safety.  There is a dedicated Incident Management Team who will lead passengers to safety.

SEEING SMOKE OR FIRE. People sometimes act out of character in the event of a fire and might unexpectedly panic. How you respond will impact others around you, so it's important you make the right decisions. What's the first thing you would do if you saw a fire at Heathrow? Select one answer from the options listed here.. 

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People sometimes act out of character in the event of a fire and might unexpectedly panic. 
 How you respond will impact others around you, so it's important you make the right decisions. 
 What's the first thing you would do if you saw a fire at Heathrow?
 Select one answer from the options listed here.

Activate  a manual call point or break glass alarm

Shout ‘Fire, Fire, Fire!’ as loud as you can.

The first thing to do is alert everyone by shouting: 'Fire, Fire, Fire!’. You'll look at this in more detail in the next section.. 

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The first thing to do is alert everyone by shouting: 'Fire, Fire, Fire!’. 
 You'll look at this in more detail in the next section.

Raise the alarm. If you see smoke or flames, warn people of the danger and get out quickly. Stay calm and follow the process explained in this short video. Play the video.. 

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If you see smoke or flames, warn people of the danger and get out quickly.
 Stay calm and follow the process explained in this short video.
 Play the video.

Here’s a recap of the video. Let everyone know Shout 'Fire, Fire, Fire!' to alert people around you.. 

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Let everyone know Shout 'Fire, Fire, Fire!' to alert people around you.

Get help Get to a position of safety, then activate the nearest manual call point or break glass unit. 
 No manual call point or break glass unit? Call APOC on 0208 759 1212 from your mobile phone or 222 from a landline. 
 Can't get through to APOC? Call 999 instead.

Get out quick Leave the building as quickly as possible using the fire evacuation routes.

Reacting to an office fire. Using what you've learned so far, let's look at how you'd react in an office building.. 

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Using what you've learned so far, let's look at how you'd react in an office building.

Grab your coat and bag. Leave the building immediately. Close all windows.. 

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You're at your office desk when you see flames down the corridor. You shout 'fire, fire, fire!' to alert your colleagues.
 What do you do next? There is one correct answer.

Grab your coat and bag.
 Leave the building immediately. 
 Close all windows.

You should evacuate immediately through the nearest fire exit. Don't stop to pick up possessions, including bags, laptops or coats. Don't stop to shut windows. Don't use the lifts. Don't stop to finish the thing you're working on. If you are the last person to leave, stop to check that the door is shut behind you. When you're safe, activate a manual call point and call APOC to report the incident.. 

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You should evacuate immediately through the nearest fire exit. Don't stop to pick up possessions, including bags, laptops or coats. Don't stop to shut windows. Don't use the lifts. Don't stop to finish the thing you're working on. If you are the last person to leave, stop to check that the door is shut behind you. When you're safe, activate a manual call point and call APOC to report the incident.

You are leaving for your break. Someone else will raise the alarm. Call 222 or 02087591212. Leave the building immediately using your nearest exit and guide passengers if necessary.. 

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But what happens if you see a fire in a terminal building? This time there are passengers around you. Again, you shout 'fire, fire, fire!' to raise the alarm.
 What do you do next? (Pick one)

You are leaving for your break. Someone else will raise the alarm.
 Call 222 or 02087591212. 
 Leave the building immediately using your nearest exit and guide passengers if necessary.

You should focus on getting yourself safely out of the building. If there are passengers present, guide them to the nearest exit. You are not alone in guiding passengers. The terminal has a dedicated Incident Management Team (IMT) who are responsible for evacuating passengers. You'll find out more about their role in the video below. You can report the fire to APOC when you're at the assembly point.. 

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You should focus on getting yourself safely out of the building.  If there are passengers present, guide them to the nearest exit. You are not alone in guiding passengers. The terminal has a dedicated Incident Management Team (IMT) who are responsible for evacuating passengers. You'll find out more about their role in the video below. You can report the fire to APOC when you're at the assembly point.

Terminal 5 Other Building Heathrow Terminal 2, 3 and 5 Terminal 3 2B Terminal Terminal 4 Terminal 4. 

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Terminal
5
Other
Building
Heathrow
Terminal 2,
3 and 5
Terminal
3
2B
Terminal
Terminal 4
Terminal
4

Heathrow is complex and you will need to respond differently in certain buildings.
 Let’s focus on the difference between these buildings and what that means for your role.

Other Heathrow buildings. Here, activation of a single device sets off the alarms. The alarms could be bells, sirens or voice announcements. When the alarm system sounds, leave the building immediately. Select play to find out how the fire alarm works in other Heathrow buildings.. 

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Here, activation of a single device sets off the alarms. 
 The alarms could be bells, sirens or voice announcements. 
 When the alarm system sounds, leave the building immediately.
 Select play to find out how the fire alarm works in other Heathrow buildings.

Terminals 2, 3 and 5. These buildings operate a staged alarm process, sometimes known as the double-knock system. The terminals are supported by the Incident Management Team, who will start an evacuation if necessary. Select play to find out how the fire alarm works in a terminal building.. 

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These buildings operate a staged alarm process, sometimes known as the double-knock system.  
 The terminals are supported by the Incident Management Team, who will start an evacuation if necessary. 
 Select play to find out how the fire alarm works in a terminal building.

Terminal 4. Select play to find out how the fire alarm works in a Terminal 4.. 

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Select play to find out how the fire alarm works in a Terminal 4.

Now you've learned about raising the alarm, what about fighting the fire yourself? Fire extinguishers are there to help you escape, not to encourage you to fight a fire. Different extinguishers are used for different types of fire. Let's look at some common types found around Heathrow.. 

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Now you've learned about raising the alarm, what about fighting the fire yourself? 
 Fire extinguishers are there to help you escape, not to encourage you to fight a fire. Different extinguishers are used for different types of fire. Let's look at some common types found around Heathrow.

Water Water extinguishers are effective against fires involving paper and fabric.. 

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Water  Water extinguishers are effective against fires involving paper and fabric.

CO2 CO2 extinguishers are suitable for use on flammable liquids and electrical equipment.

Foam Foam extinguishers are for use on paper, wood and fabric as well as flammable liquids.

P50 Foam P50 foam type fire extinguishers may be used on electrical fires up to 1000 volts as well as on paper, wood and fabric and flammable liquids.. 

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P50 Foam P50 foam type fire extinguishers may be used on electrical fires up to 1000 volts as well as on paper, wood and fabric and flammable liquids.

Fire blanket Fire blankets are for fires involving cooking oil and fat.
 That's why they're mostly in kitchens..

Powder Powder extinguishers are used on paper, wood, fabric, flammable liquids, flammable gases and electrical equipment.   However, these are only located on construction sites or in specific plant rooms at Heathrow.

Should I stop to use a fire extinguisher?. If the fire is larger than a waste paper bin, do not stop to fight it. You should only stop to fight the fire if you are competent to use a fire extinguisher and you feel it is safe to do so.. 

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Should I stop to use a fire extinguisher?

If the fire is larger than a waste paper bin, do not stop to fight it. 
 You should only stop to fight the fire if you are competent to use a fire extinguisher and you feel it is safe to do so.

First assess what is on fire and select the correct extinguisher type. 
 The most common way to properly use a fire extinguisher follows the PASS method:

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[image] Aim the hose or
nozzle at the base
Pull the pin
of the fire, leaving a
between the
distance of 2-3
handles.
metres between
you and the fire.
Squeeze the fire
extinguisher's
handle.
Sweep the
extinguishing hose
or nozzle from side
to side to cover the
base of the fire.

Call 0208 759 1212 from your mobile. Save this number, ready for an emergency. If you can’t get through to APOC, don’t delay, call 999 instead.. 

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Don't assume that APOC knows about a fire.  Even if you think the fire's out, you must still call APOC.
 Click to reveal the phone numbers.

Call 0208 759 1212 from your mobile.
 Save this number, ready for an emergency.
 If you can’t get through to APOC, don’t delay, call 999 instead.

Call 222 from a Heathrow Internal phone.
 If you can’t get through to APOC, don’t delay, call 999 instead.

Instructions Delete this slide before you present