St. Nicholas Health Systems

St. Nicholas Health Systems. Assessment and Recommendations.

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Doctors discussing test results. Overview. 525-bed St. Nicholas Medical Center Suburban East Health Centers 185 beds Suburban West Health Center 225-beds Three (3) small rural hospitals St. Nicholas Medical Group 230 employed physicians 60 advanced practitioners St. Nicholas Health Plan - 500,000 subscribers.

Patient Care Medical Group Ambulatory Care Centers Retail Pharmacy Health Plan Medical Center Suburban Health Centers Rural Hospitals.

Recommendations. Leadership Development Teamwork/Team Building Building Consensus Generating and Using Informal Power.

Leadership Development. Group of men with solid fill.

Leadership Development. Apply NCHL ( National Center for Healthcare Leadership) competency model Focus on Transformation, People and Execution Transformation: develop analytical thinking, information seeking, innovative thinking Execution: Collaboration, Communication skills, Impact and influence, process management People focus ;interpersonal understanding, professionalism, relationship building, team leadership..

Mentoring, Training and Coaching. Some recommendations for turning St Nicholas organization and team around and build a better approach to strategy development is to make some changes in leadership, mentoring, training, and coaching. The leadership team needs to develop a clear understanding of consumer preferences, external trends, and the risks of the business..

Mentoring, Training and Coaching. Proper mentoring and coaching is needed Create growth-inspiring work that the team can experience for their skill development. Comprehensive approach and focus on all the employees, not just a few. Balance individual and organizational needs, and create a collaborative, open and trusting relationship..

Mentoring, Training and Coaching. Why is it important? Developing future leaders with wide talents, develop visionary strategic skills and provide future leadership capabilities, is essential for organizations to move themselves into the future ( Fibuch , 2018). The organization benefits from the energy, growth, and outcomes of this relationship. It is important for the organization to encourage growth among their employees and to provide proper training and educational resources..

Mentoring, Training, and Coaching. Goals of mentoring and training of the leadership team: The training will help the team to learn how to discuss the goals and future planning with each other and to promote cooperation. The training and coaching should be done to develop an individual concept to a team concept, to teach the leaders to work effectively across disciplines, to speak their language, to share their values and to understand their perspective is imperative . Team participation and team-leadership skills must be developed after the coaching sessions..

Team Building/Teamwork. Why is building a team and promoting teamwork important? Building a successful team and promoting teamwork is the bedrock to any successful project or goal. Failure to adhere to these recommendations on team building and teamwork in addition to putting together an unsuccessful team can have major long-term ramifications both with the project at hand and financially..

Team Building/Teamwork. How is an effective team built? Leaders can build effective teams in a number of ways. Most importantly is carefully selecting the team based on the goal or task assigned. Leaders must be ‘picky’ about who they choose for the team and may even want to wait for the right candidate to come along, even if that takes more time than allowed. Leaders should look for those who have the necessary skills or experience to be a part of this team..

Team Building/ Teamwork. What promotes teamwork? Trust is an important factor in a team and will surely promote teamwork. Members of the team should feel like they trust the other team members and the leader who put together the team. Trust is built over time and can be promoted with a sense of ownership over the project with each member of the team. Leaders should promote interaction within the team to build trust..

Team Building/Teamwork. Where does conflict come in to play? Conflict is normal amongst teams and may happen regularly. However, not everyone on the team will be comfortable with conflict and the leader may need to manage this. Conflict can be managed by ensuring all members have equal resources, limiting outside meetings or discussions about the team, stepping in to limit the formation of cliques and taking action early to clearly define each individual’s role in the team..

Building Consensus. Consensus: general agreement among people within an organization or group Building Consensus will be very important in turning St. Nicholas organization and team around and building a better approach to strategy development We will use group-decision techniques to help to make sure the group is in general agreement with the direction of the organization St. Nicholas will be able to develop the best possible strategy.

Building Consensus. Two popular consensus-building approaches: Brainstorming and Nominal Group Technique Brainstorming: informal problem-solving approach through group discussions Nominal Group Technique: more structured, encourages all group members to participate We believe the Nominal Group Technique will be the best way to build consensus for our organization.

Building Consensus. Why is the Nominal Group Technique the best way for our organization to build consensus? Encourages all group members to participate Will help establish a teamwork approach Time-saving technique that provides closure to many ideas Avoid common mistakes such as using a command-and-control approach, approaching consensus unevenly, and lacking sensitivity to the interpersonal process.

Using and Generating Informal Power. Informal power is the ability to influence people and events without having formal authority. It comes from things like personal relationships, charisma, and reputation..

Ways of Using and Generating Informal Power. Develop a strong network of relationships with other members of the community. Demonstrate a commitment to the community. Participate in community events and activities. Be consistent in decision-making..

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References. CDC.gov. (2018). Gaining consensus among stakeholders through the nominal group technique. U.S. Department of Health and Human Services. Retrieved April 27, 2022, from https://www.cdc.gov/healthyyouth/evaluation/pdf/brief7.pdf Dye, C., & Garman, A. N. (2014). Exceptional leadership : 16 critical competencies for healthcare executives, second edition. Health Administration Press. Fibuch , E. (2018). Bringing value: leading by coaching and mentoring others. American Association for Physician Leadership. https://www.physicianleaders.org/news/bringing-value-leading- coaching-mentoring-others Leatt , P (2003). Where are the healthcare leaders? The need for investment in leadership development. Healthcare Papers. 4(1), pp 14-31. Missien, T. (2022). The importance of building true consensus. HPA 430, Section 001: Healthcare Leadership. Retrieved April 27, 2022, from https://psu.instructure.com/courses/2178240/pages/the-importance-of-building-true-consensus?module_item_id=34321160.