Interactive systems and Comfort Controls User Experience Student Name : CHUNG KA KUEN: 217106120

[Virtual Presenter] Good morning everyone. Today I will be discussing the user experience of the interactive systems and comfort controls in a retail building. Our focus will be on how these systems can address the needs of the general public, as well as those of people with disabilities. Please sit back and enjoy the presentation..

[Audio] We will be examining the user experience of interactive systems and comfort controls in retail buildings, with a particular focus on the MOKO Shopping Centre in Hong Kong. The centre is a 7-story building with a variety of users including customers, the disabled and general visitors. Our aim is to assess the user experience of these groups in terms of the interactive systems and comfort controls within the centre..

[Audio] An example of how interactive systems and comfort controls can be used to improve a user's journey is highlighted in this shopping mall. As the user navigates their way through the mall, the system will direct them along a pre-defined route to ensure they access different areas of interest and the stores within the mall. This is paired with comfort controls, allowing the user to access all the features and services within the mall with ease. By incorporating these two elements, the mall creates an improved experience for the user that leads to better overall satisfaction..

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User Experience.

User Experience.

User Experience.

Designer Checklist.

HVAC Controls.

[Audio] Emergency door releases are essential for good user experience in interactive systems, especially in busy buildings. BS 7272 4, 2007 and 12.2.4 state that door releases should be installed at a height of 1.2 m from the floor, and no more than 2 m away from the door. Having the door releases set at a low height is important to make sure users can easily access it during an emergency..

[Audio] The development of interactive systems and comfort controls is essential to offer a good user experience. When it comes to toilets and urinals, this means having spaces to help elderly and handicapped users, such as lower-down urinals. Furthermore, privacy and security should be taken into account with the installation of blocking screens for the users' convenience..

[Audio] The washroom in the shopping centre has a hot water system. This system provides comfort to the users while using the washroom. It is an easy to operate interactive system. Implementing such a system can improve the user experience and benefit shoppers..

[Audio] We will explore the features of the CCTV system, a surveillance device equipped with a powerful camera, varifocal lens, remote zoom and focus for hands-free HDTV 1080p video; WDR-Forensic Capture allows the device to handle scenes with strong light variations and provides exceptional video quality. Let us delve into how such a system could improve the user experience..

[Audio] We will be looking at lighting systems in shopping centers and how they contribute to a pleasant user experience. Lighting has four major functions in retail settings - drawing attention, conveying a message to potential customers, guiding customers through the store, and displaying merchandise in the best way possible. We will observe how the lighting system employed in this center was used to meet these objectives. Let's begin..

[Audio] To optimize energy savings in the building design, the shopping center is designed in a round shape with double glazed windows that use low transmittance concept. This helps reduce heat transfer and cool the building more efficiently..

[Audio] Tactile paving is a way of helping people with visual impairments navigate public spaces. It involves using raised textures or patterns which can be felt through the feet, providing guidance and informing people of important places, such as exits, in a shopping centre. This improves the user experience, as well as increasing safety and convenience..

[Audio] We will be exploring an interactive system, such as a Fire Detection System, that offers an improved user experience. This system is composed of Intelligent Plug-in Fire and Smoke Detectors with integral communication which allow for enhanced features not found in conventional detectors. These include the ability to program detector sensitivity in the control panel software, and also for the sensitivity to be monitored and reported to the control panel..

[Audio] This fire alarm system offers a great solution for industrial, fire and security applications due to its low current consumption and impressive life span of 100000 hours. Furthermore, its light output of up to 170 degrees makes it highly visible and reliable for warning purposes..

[Audio] Having the right emergency lighting is an important factor for safety. This slide demonstrates how emergency lighting has been installed close to the exit door and stair in the event of a fire emergency. The lights guide people to safety and illuminate the shop's exit route..

[Audio] We will be discussing the importance of having an emergency push button on an elevator, with particular focus on a 10-meter long route between the ground and first floors. In a situation such as a fire, having an emergency push button is essential to avoid potential accidents which could occur due to the distance between the floors. As such, the presence of this safety feature can greatly reduce the risk of danger, improving the user experience immensely..

[Audio] The fireman lift is an important feature of interactive systems and comfort controls. To ensure maximum safety and visibility, a bigger display needed to be installed, which improved the user experience..

[Audio] The main purpose of lift systems in buildings is to ensure safe navigation for people. One of the most important factors is the visibility of the lift matrix display. In this building, the matrix display was not very obvious and would cause confusion for the user. To improve the user experience, a bigger and more obvious matrix display should be installed for the lift and fireman lift. This will help people navigate the building more safely and efficiently..

[Audio] Interactive systems and Comfort Controls User Experience are addressing the accessibility and comfort issue many people are dealing with. This slide examines the lux levels in accessible toilets, which is a measure of light intensity. The current accessible toilets do not provide an adequate lux level, so in order to improve this, the suggestion is to add more light to enhance the lux level in toilets..

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Q&A Section.