PowerPoint Presentation

[Audio] Eureka A World of Ideas. A World of Ideas.

[Audio] EUREKA c. 1600, from Greek heureka "I have found (it)," first person singular perfect active indicative of heuriskein "to find". Supposedly shouted by Archimedes (c. 287-212 B.C.E.) when he solved a problem that had been set to him. A program that leverages on the rich experience of our employees on the ground to generate Innovative Ideas that can easily be executed and foster an environment of Continuous Improvement.

[Audio] Objective Achieve a culture of Continuous Improvement in GBSC Strategy a. Develop a sustainable platform for the submission of innovative ideas b. Leverage on Stakeholder knowledge on what our clients see as VALUE and align the way we do things to achieve that VALUE c. Create a robust and FUN program that will engage every employee to drive Continuous Improvement.

[Audio] To embrace a culture of Continuous Improvement is to accept the fact that there will always be room for improvement. We just need to know where to look!.

[Audio] THE EUREKA! Platform IDEA SUBMISSION Driving people to be: Creative Imaginative Think-out-of-the-box IDEA QUALIFICATION Qualify all submitted ideas Funnel approach Approval and Prioritization PROJECT EXECUTION Working and documented process Sponsors and Champions RESULT VERIFICATION Verification/validation of tangible benefits Internal Finance sign off Sustainability REWARDS Rewards and recognition (ideas generated and ideas implemented).

[Audio] The EUREKA way Challenging the NORM The Norm It cannot be done It will never work They will never approve it We have always done it this way and it works We never tried it that way The Eureka way How to get it DONE How to make it WORK We can INFLUENCE them Let's try if the new way is BETTER You will never know if you will never try.

[Audio] What's in it for me? Employees Improved job demand Remove Non Value Added activities Use simpler methods Create self-actualization Rewards and Recognition Continuous Improvement Learning and Development Boost employee morale GBSC Enhance performance culture and bring Continuous Improvement in every Department Save the organization expenses, effort, time and energy Improve the Productivity and Quality of service Improve Operating Efficiency GBSC marketability Business Customer Satisfaction Significant savings Business scope expansion Industry competitiveness.

[Audio] We need you! Send your Eureka! Ideas now and we will help you make YOUR IDEAS into a REALITY!.

[Audio] Who are eligible to join? All GBSC probationary and regular employees. Members of the ELT (Executive Leadership Team) are NOT eligible to join..

[Audio] Ideas will be eligible for consideration if they are ORIGINAL ideas that may improve any of the following aspect: Process Simplification/Improvement (e.g. Non-value activities) Cost Saving (e.g. Direct or Cost Avoidance) Efficiency Improvement (e.g. through Automation like Excel macro or RPA) Quality Improvement (e.g. Accuracy, Customer satisfaction) Controls Improvement.

[Audio] Eligibility for EUREKA! Ideas will NOT be considered if A similar or identical suggestion has been previously submitted for the same process in scope Expresses complaints and grievances, additional facilities / benefits / amenities.

[Audio] Ideas can realize benefits in two ways: Soft Savings – cost avoidance, fractional FTE savings, etc Hard Savings – savings felt and reflected as bottomline savings by Finance.

[Audio] How does this program work? EUREKA! Program is functioning through the following roles: The Employee Employee to submit the idea through the dedicated form and will potentially work on the idea until closure once approved by their Immediate Supervisor Immediate Supervisor It involves reviewing the idea (received through email), measuring their impact on business and customers, considering costs of implementation and provide response in the form of approval or rejection.

[Audio] User Guide for EUREKA! Idea Submission. Criteria Requirement Impü to B'ßi Ihits Time to [Elinr I mprßQd (hality Savi Impmued Effiöency &tpnt m in for &-ts-lt m wtiå neWmk atha- viilihs. &tpnt m enwærtfæ to wmk m of the l_eæl at he m i *'dity of at ttæ l_eæl at he m t:læ arrent e e Existing availab e resources Impacts other process outside of GBSC Within 1 month ill result to significant increase in Quality Performance rd Savings of USD 10k or above Higher than 2(Y6 Have existing resources but needs approval Impacts other processes within GBSC Within 3 months Will result to some improvement in Quality Performance Hard Savings lesser than USD of 10k Between IOOF20% Need additional resources for approv al Mnimal to no impact to other processes within GBSC More than 3 months No direct impact to Quality Soft Savings Lesser than I(Y6.

[Audio] Best idea submitted and successfully implemented.

[Audio] Have a better way of doing your work? Send your Eureka! Ideas now and let's work together and SIMPLIFY!.

[Audio] Got ideas? Scan this QR code Send your Eureka ideas now!.

[Audio] Eureka Idea Submission Process.