Electronic Governance

[Audio] Good Day Everyone. Our team will try to let you understand what electronic governance is in this presentation. Our group is composed of Mr. Jose Benito Aquino, Ms. Maria Carina Pacita De Asis and Ms. Karmina Melchora Macabuag,.

[Audio] What is Electronic Governance? Electronic Governance, also referred to as e-governance, is the digitization and utilization of electronic communication technologies. The digitalization and use of electronic communication technology is known as electronic governance, or e-governance. For the delivery of public services and citizen participation, government organizations use technologies including the internet, mobile devices, and social media.. E-governance aims to create transparency, encourage citizen engagement, and improve the efficiency and effectiveness of government processes by the advantage of technology. By utilizing technology, e-governance attempts to increase transparency, promote public involvement, and enhance the efficacy and efficiency of governmental operations. In order to manage service delivery and boost public engagement, it enables the creation and deployment of platforms like e-commerce portals, e-banking, e-taxation, e-health, e-education, and e-voting. It is a tool that makes it easier for people to obtain government services by lowering the time, travel, and financial obstacles..

[Audio] Understanding Electronic Governance Electronic governance, commonly referred to as e-governance, is the management and provision of government services via the use of electronic systems and applications. Information and communication technologies or ICT must be incorporated into all facets of government, including decision-making, service delivery, and public involvement. Some examples of electronic governance include : Online portals for accessing government information and services Electronic voting systems for elections Mobile applications for citizens' engagement and delivery of services The goal of e-governance is to increase communication between the public and the government, expedite administrative procedures, and improve the delivery of public services. In general, e-governance allows governments to deliver more timely, cost-effective, and accessible services to individuals and companies while also lowering costs and enhancing transparency and accountability..

[Audio] The Evolution of e-governance in the Philippines In 1971, President Ferdinand E. Marcos established Executive Order No. 322 since there is an urgent need for more rational allocation and faster development of the country's resources to meet the growing demands of the people; calling for more effective and efficient approaches, strategies, measures; with comprehensive and continuing planning that integrates the economic, social, and physical aspects of development programs, thus the National Computer Center or (NCC) was created. The NCC was designated in 1978 as the major government organization tasked with organizing the nation's computerization and coordinating information technology use for national development. The National Information Technology Council (NITC), the top planning and policy-advising body for IT issues, was formed by ECO 190 in 1994. IT21, the Philippine National Information Technology Plan for the 21st Century, was introduced by President Fidel V. Ramos in 1998. In order to establish a National Council for the Promotion of Electronic Commerce in the nation, Executive Order 468, also known as the Electronic Commerce Promotion Council (ECPC), was passed. This National Information Technology Plan outlines the Philippines' broad strategy to boost its global competitiveness through information technology. Republic Act 8792 or The Electronic Commerce Act of 2000 (the "Act") aims to facilitate domestic and international transactions through the utilization of electronic mediums and technology to recognize the authenticity and reliability of electronic documents. In 2002 Merging of NITC and ECPC to form Information Technology and Electronic Commerce EO 264. The Government Procurement Reform Act of 2003, officially designated as Republic Act No. 9184, is a Philippine law that prescribes the necessary rules to address the lack of transparency and competition in government procurement, eliminate collusion and interference, and lessen the delay in the procurement process by creating the Government Procurement Policy Board (GPPB) and PhilGEPs. The Commission on Information and Communications Technology (CICT) served as the executive branch of the Philippine Government's primary planning, coordinating, implementing, regulating, and administrative body for integrated and strategic information and communications technology systems as well as dependable and affordable communication facilities and services. Gloria Macapagal Arroyo, the president at the time, founded it in 2004. President Benigno Aquino III abolished it in 2011 and incorporated it into the Department of Science and. The Department of Information and Communications Technology afterwards took its place. The "Data Privacy Act of 2012," also known as Senate Bill No. 2965, was approved in 2011 to protect individual and personal information in information and communications systems in the public and private sectors while also establishing a national data protection commission. It is the policy of the State to protect the fundamental human right of privacy and communication while ensuring the free flow of information to promote i. The government and private sector both have a duty to safeguard and preserve personal information in their information and communications systems because of the crucial role that information and communications technology plays in nation-building. Cybercrime Prevention Act of 2012 was established. It is an act defining cybercrime, providing for the prevention, investigation, suppression and the imposition of penalties therefor and for other purposes. It "recognizes the vital role.

[Audio] The objectives of e-governance is to enhance, improve, encourage, streamline and promote development. Through the use of electronic communication technology, e-governance aims to increase government effectiveness, transparency, and accessibility for citizens. It intends to do this through enhancing government operations and services, increasing citizen involvement in political decision-making, and fostering accountability and openness in governance. The key objectives include: Enhancing the delivery of public services by using technology to make them more efficient, effective, and accessible. Improving the transparency and accountability of government processes through the use of electronic platforms that promote open data and public participation. Encouraging citizen engagement and participation in decision-making by providing greater access to government information. Streamlining government operations by automating processes that are prone to delays, errors, and fraud. Promoting economic and social development by leveraging technology to create a more efficient and reliable business environment. Generally, e-governance aims to create a more effective and efficient government that is responsive to citizen's needs while promoting democracy, transparency, and accountability in governance.

[Audio] The four main types of e-government that have developed as a result of the wide range of e-government services are government-to-citizen (G2C), government-to-business (G2B), government-to-government (G2G), and government-to-employee (G2E). Government-to-Citizen or G2C Involves the delivery of public services, information, and communication to citizens through electronic means. Examples are transportation, hospitals, education, online job portal Government-to-Government or G2G Involves the exchange of information & services between various government departments & agencies at the national, regional & local levels. Examples are live fingerprints scanning and verification, electronic entry of reports and paperwork Government-to-Business or G2B Provides electronic services and resources to businesses, such as licensing, subsidies, and permits. Examples are e-taxation, getting a license from the government, etc., secure electronics transactions Government-to-Employee or G2E Use of technology to improve the administration and human resource management of government employees. Examples are e-learning methods, consolidating the employee, share of knowledge among the employees These types of e-governance present new opportunities for creating a more effective, efficient and responsive government that meets citizen needs while fostering democratic processes.

[Audio] Reinventing Government and Through Information Technology And Communication Technology An approach to governance known as "reinventing government" focuses on improving government effectiveness, efficiency, and responsiveness to public requirements. The government employs technology to improve services and communicate with residents using information and communication technology (ICT). Using information technology, the government may provide better services to residents, cut expenses, and speed up administrative processes. Online portals and mobile applications, for instance, can make it simple for residents to access government services, eliminating the need for in-person contacts and enhancing the overall citizen experience. By enabling data-driven decision-making and performance evaluation, information technology may assist the government in reinventing itself. By gathering and analyzing real-time data, government agencies may pinpoint inefficiencies and areas where their operations and services can be improved. Modernizing government operations, boosting transparency, and fostering public involvement are all components of reinventing government through information and communication technology. This involves implementing electronic voting systems, encouraging public-private partnerships, and leveraging digital platforms to offer online services and information. This strategy tries to decrease bureaucracy and expenses while enhancing government responsiveness and effectiveness. An essential component of creating a more open and citizen-focused government is reinventing government via information and communication technology. Generally speaking, implementing IT to reinvent government is crucial for achieving the goals of New Public Management. Government may better serve the needs of individuals and stay relevant in an increasingly digital environment by utilizing technology to increase efficiency and effectiveness..

[Audio] Electronic Governance and New Public Management Electronic governance and new public management are two distinct but related concepts. In the second part of the 20th century, a management concept called "New Public Management" (NPM) emerged in an effort to improve the effectiveness and efficiency of the public sector. Electronic governance refers to the use of digital tools and software in administrative processes and the provision of public services. These two concepts are closely connected even though they initially appear to be separate. When developing and implementing electronic governance projects, New Public Management principles and approaches are widely employed to improve the efficacy and efficiency of government operations and procedures. For instance, electronic governance systems that enable real-time data gathering and analysis can assist accountability while facilitating NPM's emphasis on performance assessment. Additionally, electronic governance can improve the delivery of services to citizens by streamlining communication and collaboration across government departments and agencies. In general, electronic governance and NPM are complimentary concepts that work together to improve the effectiveness and efficiency of the public sector. Governments may better meet the needs of their population and ensure the prudent use of public resources by merging these two concepts..

[Audio] Electronic Governance in the Philippines What is EGMP? The E-Government Master Plan (EGMP) provides a roadmap for how the whole government will integrate ICT. It builds on past strategies and considers current objectives to create a vision for the future. The Rationale behind the EGMP are the following Transparent and open, Collaborative and integrated, Innovative and Efficient Delivery of services In the Philippines, e-governance, often referred to as electronic governance, is the use of technology to improve the effectiveness and efficiency of government operations, provide citizens with government services, and encourage openness and accountability. The Philippine government has worked to advance e-governance in the nation. The E-government Master Plan 2013-2016 is one such effort that intends to change how the government delivers services by utilizing information and communication technology (ICT). The strategy calls for the creation of a national data exchange platform, the adoption of open data regulations, and the creation of an electronic portal via which residents may access government services online..

[Audio] Electronic Governance in the Philippines In order to monitor the growth of ICT in our nation, including projects in e-governance, the Department of Information and Communications Technology (DICT) was established in 2016. Establishment of Department of Information and Communications Technology (DICT) in 2016 to oversee the development of ICT in our country, including initiatives in e-governance. In the Philippines, e-governance, often referred to as electronic governance, is the use of technology to improve the efficacy and efficiency of government operations, provide citizens with government services, and encourage openness and accountability. The Philippine government is working to spread e-governance throughout the nation. The E-government Master Plan 2013-2016 is one such effort that seeks to employ information and communication technology (ICT) to revolutionize how the government delivers services. The proposal calls for the creation of a national data exchange platform, the adoption of open data regulations, and the creation of an electronic portal where residents may access government services online. In order to boost connection and digitize government processes, the DICT initiated a number of initiatives, including the National Broadband Plan, the Free WiFi for All Program, and the Digitization of Government Records Projects. The purpose of House Bill No. 7327, which is titled "An Act institutionalizing the transition of the Government to E-governance in the digital age, creating for the purpose the Philippine Infostructure Management Corp. and appropriating funds therefor," is to encourage the use of the internet, information and communication technology, and emerging technologies across government agencies to provide citizen-centric government information and services and to increase public confidence and citizen engagement. (House of Representatives approved last March 26, 2023)..

[Audio] Addressing the Concerns of Electronic Governance The use of technology to increase the effectiveness, openness, and accessibility of government services and contact with citizens is known as electronic governance, or e-governance. To ensure the success of e-governance, however, a number of issues need to be resolved, including: Over time, the idea of the "digital divide" has changed, but it is now commonly understood to refer to a societal problem including the disparity in information between people who have access to the information society and information and communication technologies (ICTs) and those who do not. Access to technology and the internet must be equally available to all its citizens. Cybersecurity, often known as information security, is the precautions taken to guard against unwanted access by hackers on a computer or computer system. Secure, sensitive, or vital information is shielded from harmful third parties by a strong cybersecurity policy. To secure the personal information of citizens, strong security measures must be put in place since public trust is crucial to e-governance. Building capacity refers to enhancing the abilities of two groups: public agencies and businesses engaged in the planning and construction of infrastructure. The objective is to improve their capacity to include inclusion components throughout the project lifecycle. To successfully adopt e-governance, government representatives and personnel must get training in new technology. The governance of infrastructure refers to the procedures, instruments, and standards that governments and the organizations that provide infrastructure services use to interact, make decisions, and oversee their implementation. For e-governance to run well, enough technological infrastructure and uninterruptible power supplies must be given. To use the E-technologies used for E-Government, it is seen to be essential to be digitally literate. Understanding how computers function is another important aspect of computer literacy. Citizens must be informed about how to use digital technology and the advantages of e-governance. Therefore, addressing these issues would guarantee the implementation of e-governance and increase the accessibility and effectiveness of government services for its citizens..

[Audio] The downside of Electronic Governance Like any endeavors, innovative governance requires strong political will, therefore this is extremely important. Since more and more people expect digital technology in their daily lives, legislators consistently display a general willingness to support digitalization initiatives. Unfortunately, this is one of the greatest impediments to the success of digitalization programs. However, the authorities' credibility and trustworthiness are seriously lacking in actuality. Since individuals like to maintain their routines, resistance to change is another major obstacle to digitalization efforts. Digitization is seen as disruptive by some employees who have developed a particular routine for managing their files, despite the fact that it can also uncover flaws in established practices. This can trigger some sort of protest among the workers. Another hurdle is the difficulty in organizing the end users, those employed in public administration, who would profit from governmental dematerialization efforts. In fact, the government has given its employees permission to use some motivating features, which eventually prove to be a barrier to any activity that does not incorporate these motivational elements. Additionally, there are a few elements that are rather specific to the digital industry that have a detrimental impact on the results of digitalization efforts. The inadequate and unstable communication infrastructure, as well as the limited internet capacity, are some of these reasons. The core of digital transformation is, in fact, the communication infrastructure. Without a doubt, the hosted services are challenging to access if these infrastructures are flawed. Last but not least, there is the poorly organized digital economy sector, which inevitably affects the outcomes of digitalization efforts. In fact, some industries are able to enforce a certain code of behavior or discipline because they are led by powerful politicians or businesses. Although the government has created a broad framework for the interoperability of apps and infrastructures, digital players do not adhere to it and instead follow their own preferences. Besides these institutional flaws, there is also the issue of project management. In government digitalization initiatives, it is usual to see a single individual juggling many responsibilities. This is probably brought on by a lack of best practices and has obvious repercussions, such subpar project completion..

[Audio] The Future of Electronic Governance The adoption of this strategy by more governments worldwide to enhance their operations and services speaks well for the future of electronic governance. The following are some of the major trends influencing the development of e-governance: 1. By enhancing the precision, efficiency, and security of governmental operations and services, increased use of new technologies, like AI machines learning, blockchain, and big data analytics, has the potential to transform e-governance. 2. As more cities across the globe become digitally linked and networked, e-governance will play a crucial role in managing urban infrastructure, promoting public safety, and improving the quality of life for inhabitants. 3. E-government will place more emphasis on citizen involvement, feedback, and engagement in order to boost accountability, transparency, and trust in governmental institutions. 4. A more efficient and coordinated approach to providing government services will result from increased collaboration and integration across various government organizations and departments. 5. As e-government systems proliferate, there will be a greater emphasis placed on security and privacy. This includes managing cybersecurity concerns and safeguarding the privacy of citizens' personal information. Future e-governance has the potential to significantly enhance government operations and services, boost public participation and engagement, and advance openness and accountability in governmental institutions..

[Audio] We appreciate you taking the time to listen to our presentation. We hope that we were able to inform everyone all on the fundamentals of e-governance..