UNDERSTANDING AND ADAPTING COMMUNICATION STYLES

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UNDERSTANDING AND ADAPTING COMMUNICATION STYLES

GROUP 4 PRESENTERS: 1. Ariane Honculada 2. Ma.Clarissa Solatorio 3. Aakash Dalal 4.Sharon Elis Reji 5.Manpreet Kaur 6. Zaid Fayyaz Khan

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Video (Ariane)

-What is communication?

-Why is it important to understand communication?

It is the imparting or exchanging of information or news.

Communicating Effectively with Your Child's School District – Partners Resource Network

Red Important Stamp - Free vector graphic on Pixabay

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Video (Ariane)

NO PROPER COMMUNICATION:

Developing Effective Communication: 5 ways to avoid misunderstanding – StartupIstanbul

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Video (Ariane)

WITH PROPER COMMUNICATION:

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Ma.Clarissa Solatorio

4 common communication styles:

-Analytical -Intuitive -Functional -Personal

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Analytical Communicator

DO..

Give facts, in a logical manner. Complete data before expecting a decision.

DON’T..

Use emotional expressions, like “I feel…”, or “I sense that…” Get offended when they don’t want to talk about what they did on the weekend.

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Intuitive Communicator

DO..

Cut to the chase and tell the purpose of the project. Give them a overview, and go to the end. Be prepared for a quick decision.

DON’T. .

Start with small talk. Give them a blow-by-blow account (but prepare to answer any questions). Take it personally if their response is blunt.

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Personal Communicator

DO..

Be casual; small talk is welcome here! Expect optimism from them. Send emails of the conversation for reference.

DON’T

Be afraid to use humor. Be curt or short. Restrain them from expressing their emotions and ideas.

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Functional Communicator

DO..

Be methodical in how you present your information. Get into the nitty-gritty details. Give them lots of time to make decisions.

DON’T

Give broad overviews, or skip to the end – they hate that! Come to a meeting with them unprepared.

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“know your audience:”

Know Your Audience: 3 Keys to Finding Your Target Audience | Wild Free Design

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Video (Aakash)

Stages of Listening

Stages of Listening | Lightbulb Drawing

Can You Hear Me? The 5 Stages of Listening | Alvernia Online

1. Receiving

2. Understanding

Stages of Listening | Magnifying Glass Drawing

3. Evaluating

Stages of Listening | Envelop Drawing

Stages of Listening | Brain Drawing

5. Remembering

4. Responding

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Video (Sharon)

3 TYPES OF LISTENING 1.Content Listening 2. Critical Listening 3. Empathetic Listening

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Video (Sharon)

1. Content Listening:

Improving Your Listening Skills

Listen to the full message of the speaker.

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Video (Sharon)

2. Critical Listening

Why Developing Critical Listening Skills Matters

Evaluate the information received.

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Video (Sharon)

3. Empathetic Listening

Empathy - Empathetic Listening | The Conover Company

Understand somebody’s emotions.

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FOUR DIFFERENT STYLES OF LISTENING

Styles of listening

Video ( Zhaid )

Listening is the ability to accurately receive and interpret message in communication process.

PEOPLE ORIENTED ACTION ORIENTED CONTENT ORIENTED TIME ORIENTED

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Video( zaid )

To find common interest with other people

PEOPLE ORIENTED

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Video( zaid )

The kind when you’re listening to a presentation

ACTION ORIENTED

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Video ( zaid )

This type of listening is for who favour technical information

CONTENT ORIENTED

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Video( zaid )

When you are communicating with someone you want the person to get to the point of their story quickly.

TIME ORIENTED

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NON VERBAL COMMUNICATION

Video (Manpreet)

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Video (Manpreet)

TYPES OF NON-VERBAL COMMUNICTION :

I ) FACIAL EXPRESSIONS

SEIUAXSAO (Z

3) EYE GAZE

4) APPEARANCE

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Video (Manpreet)

SPEAKING STRATEGIES THAT WILL ENCOURAGE PEOPLE TO LISTEN TO YOU:

Pay attention to non-verbal communication Be a good listener Get them engaged Speak with clear voice Keep it short

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Resources:

https://www.skillsyouneed.com/ips/listening-types.html https://en.wikipedia.org/wiki/Nonverbal_communication https://www.verywellmind.com/types-of-nonverbal-communication-2795397 https://www.colinjamesmethod.com.au/adapt-your-communication-skills/ Google stock photos