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DEKRA
h Digital Transformation
Quality
of
Management

of
The Digital Transformation
           Quality 
     Management

Whitepaper Future*udit Strategies. Whitepaper Future*udit Strategies. 

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The digital transformation of quality management

Strategies and systems are going digital to provide effective quality management 
designed to ensure quick, continuous and technology-appropriate tracking and 
assessment of products, processes and services in the digitalized business 
environment. Companies operating in the connected spaces of Industry 4.0 now 
rely on effective oversight and evaluation of digital solutions implemented to 
increase productivity and reduce cost while fulfilling customer expectations as well 
as regulatory compliance and quality standards. Here, we provide industry and 
business leaders the information about state-of-the-art assessment methods they 
need to compete and thrive in the global digital landscape.

 In the rapidly evolving digitalized business environment, digital strategies and 
systems are routinely added and optimized to provide effective cross-platform 
quality management for the tracking and assessment of products, processes and 
services.
 
 Industry and business leaders will now rely on credentialed auditors armed with 
state-of-the-art assessment methods to evaluate and oversee solutions and 
systems at the heart of their digital business operations.
 
 Service providers must develop effective support strategies to ensure cross-
platform quality management systems are performing as needed to optimize 
processes, analyze risk and ensure compliance as part of overall digital 
transformation.
 
 The digital diagnostic audit for successful transformation to the Industry 4.0 
business environment must include in-depth analysis to provide companies 
critical support in selecting and implementing effective solutions tailored to their 
unique digital workspace.

DEKRA Reliable assessment meth' ds are ital to thrive in the digital landscape.. 

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DEKRA
Reliable
assessment meth' ds
are
ital
to thrive in the
digital landscape.

Reliable
assessment meth ds
are
ital
to thriVe in the
digital landscape.

In addition to modernizing technology and investing in new solutions, companies 
today must take advantage of digitalization opportunities to stimulate growth, 
sustain competitiveness and increase profits. Industry 4.0 integrates objects, 
equipment and humans performing in diverse roles and workspaces to transform 
industrial production and business processes through linked advanced 
technologies such as automation, artificial intelligence (AI), machine learning (ML) 
and cloud computing. Technical strategies and solutions must therefore be on par 
to ensure efficient cross-platform quality management.

With the adoption of digital technologies growing at a rapid pace, it is important 
to develop and implement reliable assessment methods and protocols to support 
and improve functionality in many scenarios. Future audit strategies aim to 
provide precise evaluation of the effectiveness of processes and practices driving 
or connecting operations in Industry 4.0 technological categories including:

 the internet of things,
 
 cyber security,
 
 cloud activity,
 
 additive manufacturing,
 
 augmented reality,
 
 big data and analytics,
 
 autonomous robots and simulation as well as
 
 horizontal and vertical system integration.

Reliable 
assessment methods
    are
    vital

4. DEKRA. Developing services for digital business. 

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Diagnostic audits for successful Industry 4.0 transformation help 
business leaders better assess current conditions so they can 
recognize proven strengths and address unique challenges. New 
services must include the in-depth analysis and tailored assessment 
needed to select and implement effective solutions to increase 
efficiency and reliability throughout the digital workspace.

Whether using cloud activity to achieve compliance and drive 
initiatives, advanced analytics to uncover inefficiencies, recognize 
trends and track improvement, or machine learning solutions to 
identify manufacturing defects to avoid product recalls, digital 
quality management systems increase productivity, drive growth, 
support resilience and protect competitive power. Automated 
quality management achieved through digital transformation 
facilitates improved handling for higher customer satisfaction and a 
better overall brand experience.

Credentialed auditors looking to provide innovative service solutions 
must be able to assess whether quality management systems are 
properly functioning to optimize processes, analyze risk and ensure 
compliance as part of the overall digital transformation.

Benefits of digitalized quality management

Audit 4.0 methodology encompasses input from clients, auditors, 
certification bodies, accreditation organizations, standards 
regulatory bodies and other relevant authorities.

Quality management can be realistically assessed with frequent 
sampling and continual monitoring via real-time data streams and 
red flag systems. Specialized apps, cloud-based auditing and 
augmented reality tools will allow for quick and precise evaluation 
of management system processes in automated robotic systems and 
predictive maintenance protocols as well as traditional and smart 
factory infrastructures.

5. State-of:t e•-act.a services ccess, Whitepaper Future Audit Strategies. 

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State-of:t e•-act.a
services
ccess,
Whitepaper Future Audit Strategies

Developing, implementing and maintaining effective and sustainable quality management 
throughout the digital landscape increases efficiency providing access to reliable real-time 
results for higher confidence and optimal performance.

Operating in the ever-expanding networked world of commerce requires digital 
transformation to link manufacturing sites, suppliers, administrative departments and 
other stakeholders for a more streamlined and productive business. Solid cross-platform 
quality management and relevant support services developed to facilitate successful 
digitalization will secure the ability to do business in the future.

As technology advances at astronomical speed and market access grows, businesses 
will need to invest both money and mind power into furthering and improving 
digitalization developed to optimize both internal and external value chains.

Providing excellent customer service and proven quality while ensuring compliance to 
stricter regulation must be considered when implementing new digital solutions into an 
already complex mix.

Successful companies must be able to recruit and sustain a highly trained and 
motivated staff with the capabilities to adapt to and perform in the fast-paced, 
technology-driven business environment.

Auditing strategies and methodologies must continue to adapt to new digitalized 
applications in order to ensure high productivity and efficiency as well as optimal 
customer service performance. Business leaders will need to rely on qualified auditors 
to provide state-of-the-art services designed to minimize risk and maximize profits.

S ate-of-t æart2
services
ccess,
ategies

State-of-the-art            
     services ensure
success.

6. DEKRA services development. As an internationally recognized provider of independent inspection, testing, assessment and certification services, we have gained in-depth knowledge and extensive experience in digital strategies and systems. Our specialists closely follow technical and economic developments around the world and are always abreast of relevant progress and trends. We work to develop strategic. 

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As an internationally recognized provider of independent 
inspection, testing, assessment and certification services, we have 
gained in-depth knowledge and extensive experience in digital 
strategies and systems. Our specialists closely follow technical and 
economic developments around the world and are always abreast 
of relevant progress and trends. We work to develop strategic

auditing and innovative services tailored to support your unique 
business in the global digitalized environment.

Are you interested in learning more about quality management 
in the digitalized setting? Speak with our experts today!

Whitepaper – The Digital Transformation of Quality Management