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Agenda. 2. Problem Statement. 3. RoadMap North Star. 

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Executive Summary. Brief Summary The current structure and proliferation of data through our Supply chain ecosystem drive complexity to manage and govern trusted data which compromises our traceability needs.. 

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Brief Summary The current structure and proliferation of data through our Supply chain ecosystem drive complexity to manage and govern trusted data which compromises our traceability needs.

Overall goals to achieve Our goal is to map and sense risk with our tier partners and suppliers, implement a holistic product journey management, and predict future disruptions and emerging trend s.

Challenges There are several pain points that need addressing, such as lack of trust and transparency in data, poor tool integration, and insufficient data capabilities for providing structured and advanced data analysis.

Take Away   In conclusion, to remain competitive, we need to improve data, process, and technology to keep pace with the rapidly evolving supply chain landscape, regulatory requirements, and technological growth.

The ask   Our traceability demands the establishment of an operating and structural model and strategy to manage data end-to-end traceability elements of our circular supply chain to ensure high quality, performance, and transparency for the business.

Trusted Data : E stablish data verification methods to ensure the authenticity and accuracy of data. Collaborative governance :  build trust and confidence in data across supply chain partners. Standardization and Compliance  :  Ensure standardization and compliance with regulations will increase the trustworthiness of data.

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The 3 main objectives were the below: Identify Tiers Suppliers and their components Retrace the process of product journey end to End, and the data and technologies related to Support the design of the data traceability framework and strategy She focused on the following actions She started to work with several team across supply chain : Such as Procurement, Data analytics team and global Commodity Looking to understand how we define Product Origins from a tiers 1 components with our suppliers Collect Process and Data Across technologies and systems available. 

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The 3 main objectives were the below:  Identify Tiers  Suppliers and their components Retrace the process of product journey end to End, and the data and technologies related to Support the design of the data traceability framework and strategy  She focused on the following actions  She started to work with several team across supply chain :  Such as Procurement, Data analytics team and global Commodity Looking to understand how we define Product Origins from a tiers 1 components with our suppliers Collect Process and Data Across technologies and systems available

Recently,  DTG  was assigned  to a project of  the  End-to-End Lifecyle Traceability  due to the  new regulations (UFPLA* – EU CEAP*)  concerning Product Origins and Journey across worldwide circular Economy, and to predict future Supply Chain disruptions and emerging trends

*UFPLA :  Uyghur Forced Labor Prevention Act *EU CEAP: Europe Circular Economy Action Plan

What is traceability and why it is important and how it is work in our Supply Chain. 

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What is traceability and why it is important and how it is work in our Supply Chain

Well, Great Opportunity to deep dive into our data! Let’s start then!. 

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Well, Great Opportunity to deep dive into our data! Let’s start then!

Could not find a straightforward data that highlighted the tiers supplier and their components Ran across the supply chain to understand the processes one by one as silo, Could not find or have a holistic view of the product journey end to end  Could not have the systems and tools to view the data in the visual format Could not find trusted data she could leverage with reliability

Not an easy job!  A lot of challenges and obstacles.

How I can tackle this effort? Let’s go back to the basic and find the big picture of our product Journey

What are we facing ?. Traceability Challenges. Product Quality & Recalls. 

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What are the Internal and External challenges in our Traceability End to End

Regulations Follow and Meet Legal requirements Optimize trade and customs processing Avoid legal actions and Fees. 

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Regulations Follow and Meet Legal requirements Optimize trade and customs processing Avoid legal actions and Fees

Circular economy & Sustainability Ensure recycling, and carbon footprint tracking and reduction Enable emerging Technologies, business models and practices Comply with all current and future requirements of circular Economy

Customers Pressure Meet Stakeholders demands for more product information Optimize transportation and Lead time Provide product journey transparency

Recalls and Quality Trace Recalls, returns damaged and defects and products with warranty or licenses Identify issues in production and distribution that are impacting product quality

Global Alignment  Align on global standards and trade requirements Ensure  the security and Provenance of materials Partner with Business Entities that align with Ethical Behaviors

Supply Chain Disruptions Reduce risk of Anticipate Geo –Political and Economic or natural disruptions Optimize Operational processes Secure the supply & Demand Gain Reputational benefits

What will be the Outcomes and values  of traceability into our Supply Chain

The product journey for traceability has three dimensions – time, inputs, and third-parties. 

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The product journey for traceability has three dimensions – time, inputs, and third-parties

Supply Chain Timeline / Processing Sequence

Direct Suppliers Manufacturer / ODM LSPs Distributors / Forwarders

L0 – Mining (Raw Minerals)  L10 – Finished Product L6 – Sub Assembly (Modules) L3 – Sub-Tier (Components) L1 – 3  SoRs  (Materials)

Sourcing and Procurement Inventory Management Distribution Logistics & Trade Sales & Customers Services Return Component Authenticity Import – Customs Manufacturing Serialization Fulfillment and Assembly Quality Management Transportation Lanes Export – Customs Regulatory Compliance Order & Customer Management Parts Takeback Circularity

Time –  Supply chain processing sequence Inputs  –  Product hierarchy and configuration Third-Parties –  Tiers and classes of suppliers and partners

First thing, first! What is the sequence of events that impact our product journey and traceability. 

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First thing, first! What is the sequence of events that impact our product journey and traceability

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Now that we have our Product journey sequences designed,

Let meet our experts across our supply chain to understand and  identify  key elements, pain points and potential opportunities !

Current state and update of the traceability and our findings. 

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Current state and update of the traceability and our findings

Investigate Data Elements Health and stability to evaluate the current state Identify the actors and enablers of traceability across our Supply Chain Create a roadmap of our north star state Define workshops and councils framework to discuss processes and data with Business Stakeholders Request for additional resources to deep dive into Data traceability across SCM

1. Investigated Data Elements Health and stability to evaluate the current state. 

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1. Investigated Data Elements Health and stability to evaluate the current state

Understanding the Product Journey and traceability. 

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Understanding the Product Journey and traceability

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Key elements of product Journey Optimizing and Modernizing our Data , Process, Technology Mapping our Supply Chain product Journey Designing End to End data traceability requirements Understanding the impact and regulations concerning Product and Components traceability Pain Points  Current structure and proliferation of data through our Supply chain ecosystem drive complexity to manage and govern trusted data which compromises our traceability needs. Opportunities Our traceability requires to improve Data, process and technology to keep pace with the rapidly evolving landscape on supply chain, regulatory requirements and technology growth

Where to start and what do we need to bring value in our product Journey traceability ?. 

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Where to start and what do we need to bring value in our product Journey traceability ?

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Key Elements and requirements Provenance of Product, components and raw materials Destination of finished product  Linkage and Relationships between partners Authenticity and Security of products. Components Quality of products components Mapping and Lineage of tiers suppliers & partners Trace and track product journey across Supply Chain Anticipate Geo-Political and Economical disruptions Pain Points  Data Enablement and availability are the primary issues. The proliferation of data make it difficulty to identify critical Data elements and design solutions that responds to business needs Opportunities We  need  an operating and structural model and strategy to manage data End to end traceability elements   to ensure high quality, performance, and Transparency for the business

Block chain AI & ML Big Data Smart Contract IOT Cloud GPS Crypto-Anchor Robotics

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Critical data elements across the Supply Chain

Approved Manufacturer Serialization Fulfillment and Assembly Quality Management Manufacturer Tiers & Class

Component Authenticity Supplier Mapping Product provenance Supplier Tiers & Class

Import – Customs Sourcing Serial Number

Transportation Lanes Logistic Providers Management

End to End Traceability  Board – Watch Tour

OVERALL Don't have Have TBD Need to Have 874 1018 718 2610 33% 39% 28% 100%. 

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OVERALL Don't have  Have TBD Need to Have  874 1018 718 2610 33% 39% 28% 100%

DELL Don't have  Have TBD Need to Have  411 371 523 1305 31% 28% 40% 100%

EMC Don't have  Have TBD Need to Have  463 647 195 1305 35% 50% 15% 100%

1. Current Situation of our Data elements across Supply Chain

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Dell Data Traceability Matrix. 11 11 II 11 •uuuu• II II II 11 11 EO LO 11 11 11 11 EO LO 11 11 11 11 11 11 EO EO 11 EO E) 11 11 11 11 11 11 11 11 11 11 11 11 11. 

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Take Away. OVERALL Don't have Have TBD Need to Have 874 1018 718 2610 33% 39% 28% 100%. 

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On the Dell Side, there is a lot of Unknow of critical data elements for traceability to identify Only  28%  are currently covered,  31%  do not exist, and  40%  to be defined

For EMC side, more stable and centralized, 50% covered with the current state of traceability, only   15%  do not exist, and  35%  to be defined

Overall, we are covering only  39%  of the traceability needs,  33%  do not exist and  28%  to be defined

In conclusion, we need a deep dive into Traceability data elements with a focus across Dell Side, due to lack of centralization and harmonization, it will require additional support and collaboration with Business to have an holistic picture of our data traceability End to End

2. Identify the actors and enablers of traceability across our Supply Chain. 

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2. Identify the actors and enablers of traceability across our Supply Chain

1. Traceability Key Activities. Supply Chain Strategy. 

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The main processes are carried out by those involved in the supply chain :

1. Global Operations & Partners - Traceability RACI across Supply Chain. 

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1. Global Operations & Partners - Traceability RACI across Supply Chain

The main processes are carried out by those involved in the supply chain

R esponsible –  A ccountable –  C onsult -  I nformed

Key activities and Actors  Main Responsibilities Product Plan Source Make Deliver Return Engineering  (GOE- PE) Manage Product Design E2E and interconnect manufacturing Operations A C I R I I New Product Introduction (NPI) Manage the launch of a New product A C C C R I Suppliers Quality Management (SQE- GSQE) Monitor quality and onboard Suppliers R C A C I I Global Commodity Management (GCM-GSM) Manage Commodity and Suppliers Negotiation (Procurement) R R A C I I Manufacturer Management   (GSQE  – GOQ – GOE) Manage OEM/ODM onboarding, Legal, Quality and Performance R R R A R C Manufacturing & order Fulfillment  Manage manufacturing and fulfillment processes in facilities R C C A R C Quality Management (GOQ) Manage Product Quality in the Dell Factories/ Manufacturers Level A C C A R C Authenticity and Security (SCV) Manage Component Authenticity and Certification A C C A C C Logistics & Transportation Manage the transportation and Logistics R I I R A C Trade Compliance  (TC & Regulatory team) Manage Import and Export compliance requirements R I R A A I Customer Management  Manage customer enquiries and Customer Onboarding C I I R A R SCA & SER Manage Risk assessment and predict future Supply chain Disruptions A A A A A A DAA Manage Supply Chain Data Technologies, Governance and Analytics A R R R R R Agile _ GOPO Manage Product Offer and Product Management A C C R C C IT & EBIA Manage System sources and Infrastructure of Supply Chain A R R R R R

3. Create a roadmap of our north star state. 

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3. Create a roadmap of our north star state

SCM Data Traceability Blocks Framework future vision. 

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SCM Data Traceability Blocks  Framework future vision

Part Number Commodity Product Master (Material Hierarchy) Supplier Master (Procurement) Supplier Location Supplier information Tiers Class Facilities Master (fulfillment Method) Site Location Storage Location Item Master (Material Management) Plant – MFG Class Traceability Master CORE Traceability Profile MFGID  Class  Facilities Location Inventory Profile AML   Facility Diversity Certification Danger goods Profile Supplier Ethic & legal MDM Approval Manuf. BOM Level MRP Profile Product Hierarchy SKUS Core Master Data Data Exchange – processing Data Traceability Standards Serialization Protocol  Quality & Dangerous goods Social Impact  Partners Management  Secure Verify Component Plan Source Make Deliver Transactional Activities

Phase 2 Optimize FY25- FY27 PDM ITEM Enhancement Traceability Profile PDM Suppliers Enhancement Diversity Tiers – Class Management Phase 1 Enhance FY24- 26 Supply Chain Mapping 3 rd Parties Linkage relations BOM – Product Configuration Raw Materials Data management Suppliers Sub tiers Manufacturers Sub Tiers Product Passport (Crypto) Certificate of Authenticity Suppliers & Manufacturer Centralized Partners platform (Public Data Sharing) Platform 3 rd Parties Block Chain Public (customs- regulations) Holistic Traceability Upstream – Downstream touch Points Circular Supply Chain Single Source of truth (Data) Data Lake Central Core Hub Master Data End to End Analytics Phase 3 Modernize FY26-FY28 Short Term Mid- Term Long-Term. 

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Phase  2  Optimize FY25- FY27 PDM ITEM  Enhancement Traceability Profile PDM Suppliers  Enhancement Diversity  Tiers – Class Management  Phase  1 Enhance  FY24- 26 Supply Chain Mapping 3 rd  Parties Linkage relations BOM – Product Configuration Raw Materials Data management Suppliers Sub tiers  Manufacturers Sub Tiers Product Passport (Crypto) Certificate of Authenticity Suppliers & Manufacturer Centralized  Partners platform (Public Data Sharing) Platform 3 rd  Parties Block Chain Public (customs- regulations) Holistic Traceability Upstream – Downstream touch Points Circular Supply Chain Single Source of truth (Data) Data Lake Central Core Hub Master Data  End to End Analytics Phase 3 Modernize FY26-FY28 Short Term Mid- Term Long-Term

2. Roadmap North Star data Traceability(Lifecycle Traceability)

Authenticity  Certification Upstream (Direct Procurement) Certification Downstream (AS built – Manufacturer)

AI Risks Assessment Track/ Trace (Post mortem) Risks Sensing - Risks Mapping Regulations & Customers Enquiries AI Governance

Regulations Data  Gaz Emissions Trade Regulations

Data & technologies compliance AI governance Risk Cybersecurity  – Zero Trust Data Privacy

PDM ITEM BOM level Im port export data (COO _ License – HTS) Product Hierarchy (Config) Plant profile / Linkage

PDM Facilities AML Tiers – Class Hierarchy

PDM Suppliers  Diversity  Tiers – Class Management

Traceability Core MDM Linkage MDM Across PDM Board / Council End to End Traceability

3. Define workshops and councils framework to discuss processes and data with Business Stakeholders. 

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3. Define workshops and councils framework to discuss processes and data with Business Stakeholders

Workshops Framework. Actors and Enablers of the Supply Chain and Traceability. 

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Actors and Enablers of the Supply Chain and Traceability

Product Mgmt. Engineering (BOM) NPI Management

Global Commodity Mgmt. Purchasing team Global Supplier Mgmt.

OEM – ODM Dell Factories  Partners & Merge Centers Logistics & Trade

Supplier Quality Engineering Quality & Testing &Assembly Serialization New _ Like New Return/ Reverse SCM