WELCOME CBAHI TEAM

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WELCOME CBAHI TEAM. Dr. Butoul – Medical Director.

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Applicable Chapters:. Leadership of the Organization - LD Provision of Care – PC Medication Management - MM Dental Services - DS Infection Prevention & Control – IPC Radiology - RD Laboratory - LB Management of Information - MOI Facility management & Safety - FMS.

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[image] DAR A1 HEKMA MEDICAL COMPLEX General Manager Chair-•nam•, Board Of Directors.

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Scope of Services. Outpatient Units ER Infection Control General Medicine Internal Medicine Laboratory Radiology Paediatric Dental OBGYN Patient Relation & Health Education Nursing.

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Scope of Services. Financial and Administrative Services Financial affairs Human Resources Purchasing Insurance Medical Store Information Technology.

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Scope of Services. Support Services Safety & Security Transportation Maintenance.

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Scope of Services. Complex Statistics 2025 Total Outpatient Visitors Total Referral From the Complex ER Visitors Total Lab. Investigation Total Radiology Visitors.

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Unavailable Services. Day Surgery Dermatology.

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Outsource Services. First Laboratory, Laboratories for specific tests (Attached List) Radiology Interpretation Reports. Laundry.

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Contracted Services. Security Medical Wastes Pest Control PPM Contracts – Biomedical Engineering Services.

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Expansion of Services. Provision of highly skilled staff to attract the patents and ensure safety of patients.

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# Committee Name Frequency 1 Governing Board & Hospital Executive Committee Quarterly 2 Medical Chiefs Committee and C & P Quarterly 3 Quality & Patients Safety & Environmental Committee Quarterly 4 Infection Control Quarterly.

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-. OUTCOME. Indicators selections. PROCESS. STRUCTURE.

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Indicators’ Types. Structure indicators: Availability of essential supplies and equipment. Availability of emergency medications. Staff ratios. Process indicators: Waiting time. Documentation in medical records. Outcome indicators: Patient satisfaction. Staff satisfaction. Patient’s complaints. Health-care-associated infections. Medication errors. Sentinel events and various adverse events..

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Improvement Methodology. FOCUS: F - Find an Opportunity for Improvement O - Organize a Team C - Clarify the Current Process /the current knowledge of the process U - Understand the Problems/Variations in the Process S - Select the Desired Outcome(s) PDCA: P - Plan the Project, Assign Tasks D - Do the Work That’s Needed C - Check the Results and Measure Changes A - Act to Maintain the Changes.

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16. 2 Medical Dr. Butoul – Medical Director – Dr. Amin – Lab Director Nursing Mr. Saravanan – Quality Manager Mr. Naveen – DON Mr. Infection Control Supervisor Ms. Sawsan - PRO.

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Thank you.