VSC Side-by-Side Comparison

[Audio] Today marks an important step forward for us. We are not simply reviewing contracts or comparing products. We are introducing a new addition to our product line—one that is refined, intentional, and built to offer greater coverage and stronger benefits than ever before. This is progress. This is innovation. And it reflects our commitment to evolving with our customers' needs. As we move through this comparison, I invite you to think beyond features. Think about how this new product strengthens our service, elevates our support, and solidifies the trust our customers place in us. This is how we lead—with clarity, with purpose, and with the future in mind..

[Audio] Here is where we begin to see the strength of ValueGuard PHM001. This product exists to meet high‑mileage customers where they are, with real solutions that matter. Notice the structure, the benefits, and the intentional design of this coverage. When we explain it clearly, customers feel supported. When we understand it fully, we serve with excellence. Powertrain (component specific), Classic (component specific), Signature (exclusionary). Standard coverage Substitute transportation $50/8 labor hours; max $250 (Rental car, Ride share, Taxi) At least four (4) hours of labor time for Covered repair. Reimbursement Towing $100, Roadside $100 Reimbursement ERS included Rideshare, ≤4" lift kits, and over/under tire variance (≤20%), ( optional $$). Transferable Renewable.

[Audio] These components form the heart of the vehicle. Powertrain coverage is the foundation of protection, and our role is to translate this technical detail into confidence for the customer. When we speak about what is covered, we eliminate uncertainty. When we communicate clearly, the customer knows they are not alone in moments of breakdown or stress. POWERTRAIN COVERAGE (Includes Components 1 - 4) 1.ENGINE All internally Lubricated Parts including Cam Shaft and/or Bearings; Cam Chain; Connecting Rods and Bearings; Crank Shaft and Main Bearings; Cylinder Heads; Cylinder Head Gaskets; Dipstick and Tube; Eccentric Shaft and Main Shaft; Engine Block and Cylinder Barrels; Engine Mounts; Flex Plate; Hydraulic and Solid Lifters and Followers; Intake and Exhaust Manifold; Intake Manifold Gaskets; Intake and Exhaust Valves; Intercooler and Intercooler Tubes; Main Shaft Bearings; Oil Cooler; Oil Cooler Hoses; Oil Filter Adapter Housing; Oil Pan; Oil Pump; Pick-Up Screen; Pistons; Piston Rings and Pins; Rocker Arms, Shaft, and Bushings; Recirculating Valve; Supercharger; Supercharger Clutch and Pulley; Thermostat and Thermostat Housing; Timing Belt; Timing Chain, Guides, Tensioners, and Gears; Turbocharger; Turbocharger Wastegate; Valves, Valve Springs, Guides, and Seats; Valve Covers and all other internally Lubricated Parts. 2. AUTOMATIC OR STANDARD TRANSMISSION/TRANSFER CASE UNIT All internally Lubricated Parts contained within the Transmission Case; Transfer Case and/or Torque Converter Case, including Automatic Transmission Dry Clutch Assembly, Actuators, Bearings, and Shift Forks; Bands; Bearings; Bushings; Clutch Plates; Dipstick and Tube; Drums; Electronic and Vacuum Engagement Components; Friction and Steel Drums; Gears and Shafts; Governor; Lockup Converter; Main Shaft; Overdrive Housing; Pump; Servo Unit; Shift Forks; Synchronizer Drums; Transmission mounts; Valve Body and Plate. 3. DRIVE AXLE(S) All internally Lubricated Parts within the Drive Axle Housing including Bearings; Bushings; Carrier Bearings; Constant Velocity Joint; Driveshafts; Drive Axle Housing; Ring and Pinion Gears; Side Gears; Spacers; Spider Gears; Universal Joints and Yokes. 4. ELECTRIC OR HYBRID ELECTRIC VEHICLES POWERTRAIN COMPONENTS Drive Motor Assembly; Generator Motor; and Power Split Device..

[Audio] Classic coverage builds on the powertrain by expanding protection across major systems. This is where customers begin to see true value unfold. Suspension, steering, air conditioning, brakes, electrical systems—these are not just parts. These are peace‑of‑mind points. When we understand what is protected, we help the customer breathe easier and move forward with trust. CLASSIC COVERAGE (Includes Components 1 - 13) 5. SUSPENSION Ball Joints; Control Arms; Control Arm Shafts; Control Arm Bushings and Bearings; Leaf and Coil Springs; Radius Arm; Radium Arm Bushings; Spindle; Spring Seat and Bushing; Stabilizer Bar; Stabilizer Bushing; Stabilizer Link; Strut Bar and Bushings; Suspension Strut(s); Torsion Bars; Torsion Bar Bushings; Track Bar Bushings; and Wheel Bearings. 6. STEERING Steering Gear Box or Rack and all internal Lubricated Parts; Center Link; Draglink; Electric Power Steering Pump; Electric Steering Gear; Electric Steering Motor; Electric Rack; Idler Arm; Pitman Arm; Hydraulic Power Steering Pump; Steering Column Shaft and Couplings; and Tie Rod Ends. 7. AIR CONDITIONING Accumulator; Blower Motor and Resistor; Compressor; Compressor Clutch Pulley and Bearing; Condenser; Evaporator; Receiver/Dryer; Tensioner Pulley and Bearing. 8. BRAKES Accumulator; ABS Control Module; ABS Motor; ABS Hydraulic Pump; ABS Reservoir; Compensating Valve; Disk Brake Calipers; Electronic Parking Brake Calipers and Actuators; Hydraulic Lines; Hydraulic Line Fittings; Master Cylinder; Vacuum Assist Booster; Vacuum Brake Booster Pump; Wheel Cylinders; and Wheel Speed Sensors. 9. FUEL SYSTEM Fuel Gauge Sending Unit; Fuel Tank; Fuel Pumps; Injectors; Lines and Fittings; and Metering Valve. 10. ELECTRICAL Alternator; Ignition Coil; Ignition Module; Starter Motor; Starter Solenoid; Voltage Regulator; and Windshield Wiper Motor(s) and Delay Controller..

[Audio] 11. COOLING Coolant Recovery Container; Electric Fan Motor; Fan Clutch; Heater Core; Radiator; and Water Pump. 12. ADVANCED TECHNOLOGY SYSTEM Body Control Module; Camshaft Position Sensor, Connector, and Harness; Coolant Level Sensor, Connector, and Harness; Coolant Temperature Sensor, Connector, and Harness; Crankshaft Position Sensor, Connector, and Harness; Cruise Control Module; Driver Information Gauges; Engine Control Module; Fuel Pressure Regulator; Heater Control Valve; Manifold Pressure Sensors, Connector, and Harness; Manifold Temperature Sensors, Connector, and Harness; Oil Level Sensor, Connector, and Harness; Oil Pressure Sensor, Connector, and Harness; Oxygen Sensors, Connector, and Harness; Power Antenna Motor; Power Convertible Top Motor and Switches; Power Door Lock Actuator(s) and Switches ; Power Mirror Motor(s) and Switches; Power Seat Motor(s) and Switches; Power Sunroof Motor and Switches; Power Window Motor(s), Regulator(s) and Switches; Primary Fuel Injection Control Module; Temperature Control Programmer; Throttle Body; Transmission Control Module; Variable Valve Timing Solenoids, Connector, and Harness; Vehicle Speed Sensor, Connector, and Harness; and Wastegate Controller. 13. ELECTRIC OR HYBRID ELECTRIC VEHICLES ADVANCED TECHNOLOGY COMPONENTS Battery Fan Blower Motor; Battery Isolator; Battery Temperature Sensor (If serviceable independently of the High Voltage Battery); Converter Assembly; Drive Motor Charging Port; High Voltage Cables; High Voltage Connectors; Hydraulic or Electric Regenerative Braking System; Inverter Assembly; Inverter Water Pump; Motor Control Unit (MCU); Power Electronics Module (PEM); Onboard Battery Charging Module; and Voltage Regulators. Today's vehicles are advanced, and our customers expect us to keep up. These components show our commitment to supporting modern technology and hybrid systems. Signature coverage takes it a step further by covering nearly everything except specific exclusions. This is leadership in coverage. Our clarity here builds credibility with every customer we serve. SIGNATURE COVERAGE (EXCLUSIONARY) If You selected Signature Coverage, then all the mechanical and electrical parts of Your Vehicle are cover EXCEPT those items listed under "8. EXCLUSIONS.

[Audio] Now we shift to Wynn's Premier. Each plan offers something different, and understanding these distinctions makes us stronger as representatives. This coverage is built to support flexibility. It is another tool we have to ensure the customer receives what truly fits their needs. When we can confidently compare plans, we guide customers with purpose and integrity. Rental ($30/8 labor hours; max $150) At least four (4) hours of labor time for Covered Repair. Towing ($50), Roadside ($50) Seal &Gasket, Electric or Hybrid Electric High‑Tech components ≤100k miles. Optional Rideshare/food delivery , ≤20% over/under size tire variance allowed if selected, unlimited miles if selected. Emergency Roadside Service Extended, Standard, CPO and deductible options.

[Audio] ValueGuard+ is designed to deliver structure and consistency. Mandatory coverages, a simple tier system, and a reliable set of benefits. This is the kind of program that makes decision‑making easier for both us and the customer. When we present it confidently, we lead the conversation rather than react to it. Plans: Powertrain, Classic, Premium – All component specific Rental ($30/8 labor hours; max $150), Towing ($50), Roadside ($50) At least four (4) hours of labor time for Covered Repair. ERS Mandatory coverages Model year surcharge Transferable Renewable.

[Audio] This slide brings everything together. Three products, each with its own strengths, laid out transparently. This is our opportunity to understand the landscape and become experts, not just another representative. When we know the differences, we perform with intention. When we speak about them clearly or adjudicate coverage, we elevate trust and credibility with every interaction..

[Audio] Exclusions are not barriers; they are boundaries. Boundaries create clarity. When we communicate exclusions upfront, we demonstrate honesty and professionalism. Customers trust us more when we are transparent. Leadership is not about saying everything is included—it is about clearly defining what is not..

[Audio] These terms protect both the customer and the business. Transfers, refunds, lienholder requirements—these details matter. When we explain them correctly, we prevent confusion and reduce frustration. We create smoother experiences. Clarity here is not optional. It is leadership..

[Audio] Roadside support is more than a benefit. It is a lifeline in a stressful moment. Each program offers its own version of this support, and understanding these differences helps us set the right expectations. When customers are stranded, scared, or inconvenienced, our knowledge becomes their relief..

[Audio] This final slide reminds us of the importance of process. Prior authorization, parts standards, arbitration—these guidelines ensure fairness and consistency. When we follow the process, we protect the customer and the company. Discipline is leadership. And when we model it, we strengthen the team and the experience we deliver..