Customer Journey

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[Audio] Customer Journey By Kholekile Mpengesi. Time compass on hand.

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[Audio] Clinical Bridge App Awareness Platform Communication The purpose of Clinical Bridge App is to, To raise awareness on what clinical research studies are & their importance & bridge the gap for participation. To provide a platform where interested uses can interact directly with researchers or assistants. Incorporate natural language processing to allow user communication and provision of information to the user on clinical research studies..

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[Audio] This is a customer journey for clinical bridge app..

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[Audio] Treatment Clinical Trials What is it? Aim Purpose Treatment clinical trial is research study to evaluate effectiveness and safety of new medical interventions. Aims to gather scientific data and test the safety of new treatment. Its purpose is to determine proposed treatment's benefits over existing approaches, looking at the new way to prevent and treat new diseases..

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[Audio] . A screenshot of a customer journey treatment trial.

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[Audio] Similarities Now we will talk about similarities between Treatment trials and Clinical Bridge App: The Clinical bridge app promotes clinical trial awareness and enrollment. while treatment trials necessitate participants to undergo the proposed medical interventions Again, the app promotes clinical trial awareness and enrollment while treatment trials necessitate participants to undergo the proposed medical interventions..

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[Audio] App Enhancement for Clinical Trials Educate Healthcare institution Community Engagement feedback. Now will discuss how we can improve our app. We need to educate our people or target market about clinical trails. Incorporate interactive features for better understanding of clinical trials. Talking about healthcare institution. We need to collaborate with healthcare institutions for integrated educational resources. Community Engagement, Strengthen community-building features and personalized user journeys. We need Implement feedback mechanism for user-centric experience..