Culture & Relationships

Culture & Relationships.

Objectives. Recognize the effects that racism, biases, and lack of diversity have on employees and clients. Develop greater awareness of diversity and your own biases. Understand the connections between equality and equity. Develop strategies and skills to combat discrimination and racism..

Disclosure/ Disclaimer. This training will be difficult and uncomfortable at times Complex feelings may emerge, including guilt, anger, resentment and defensiveness Warning some of the video’s and content may be upsetting: feel free to step away if needed and please come back.

Expectations for the Class. Please be open minded and respectful Take turns speaking Listen with understanding before responding.

Diversity. The dictionary defines diversity as: 1. The state of being diverse; variety. 2. The practice or quality of including or involving people from a range of different social and ethnic backgrounds and of different genders, sexual orientations, etc. Diversity is how people are different or unlike each other..

On the personal side, differences can include:. • Upbringings.

How are the people in this room diverse?.

10 Benefits of Workplace Diversity! PERSPECTIVES 1. Variety of different perspectives from erroloyees with diverse backgrounds. 2. INCREASED CREATIVITY Your company becornes a melting pot of new fresh ideas. Different backgrounds and ideas spark inrwvation. MORE INNOVATIONS 3. 4. INCREASED ROFITS Creative diverse workforce brir.gs financial benefits. Workplace Diversity HIGHER ENGAGEMENT BETTER DECISION MAKING Enployees feel appreciated become rnore 5. engaged workforce. 6. More potential solutions increase decision making within team. EMPLOYEE TURNOVER BETTER REPUTATION 7. By having employees feeling accepted and valued, you will decrease turnover. HIRING RESULTS PROBLEM SOLVING 8. Good, human and socially respnsible companies build stronger reputation. 9. reputation and employer brand turns company into desirable place to work- Diverse solutions can bring the best results faster. TalentLyft •.

Similarities. • All people want: • Job security • Meaningful work • Respect for contributions • Personal growth • A fair chance at recognition and promotions • To enjoy their work • To feel welcomed in their workplace.

Communicating across different generations:. Best practice: ASK. Which do you prefer ? Formal and direct communications? Face-to-face, phone, email, facebook , or text? Informal and flexible communications? Authentic and fast communications? Transparent and visual communications? Face to Face or a digital first approach.

Tips and Tricks. 1. Mirror the communication Respond to communications using the same channel in which it was received. 2. Match the media and the message. Text for simple items such as setting up a meeting. Use email for more complicated messages. Do not write emails as though they are text messages. Emails should be professional and texts can be more informal. 3. Use small talk to facilitate relationships. Get to know how your colleagues prefer to communicate. 4. Use feedback wisely. Give feedback using the correct form of communication for that individual..

Activity. Me.

Culture is defined as the customs, arts, social institutions, and achievements of a particular nation, people, or other social group. Culture plays an important role in forming relationships. More often than not, we form relationships with People who are like us Who look like us Who have similar experiences Values and beliefs Yet, Even in these situations, there may be very real differences because we have lived different lives..

In the helping profession we are often called upon to form relationships with young people and their families whose cultures are very different from ours. Our tendency may be to focus on differences and to label them as good or bad. When building a relationship we should focus on being the student and not the teacher. Start listening with understanding !!!.

Conscious &Unconscious Bias. A bias is a prejudice in favor of or against one thing, person, or group compared with another, usually in a way considered to be unfair. Biases may exist toward any social group. For example: One’s age, gender, gender identity physical abilities, religion, sexual orientation, weight, culture, race and many other characteristics are subject to bias Unconscious (or implicit) bias is a term that describes the associations we hold, outside our conscious awareness and control. It’s our brain making judgements and decisions quickly. It can happen without us being aware. Unconscious bias can have a significant influence on our attitudes and behaviors, especially towards other people..

Examples of unconscious bias A well-known example is the gender pay gap. As of 2021, the average median salary for men is about 18% higher than women’s. An older team member was passed over for a promotion, which ended up going to a younger team member with less seniority and experience. If a recruiter tends to offer interviews to candidates with Anglo-sounding names over equally qualified candidates with non-Anglo names..

1. NOUN A stereotype is a fixed general image or set of characteristics that a lot of people believe represent a particular type of person or thing..

Don’t Put People in Boxes.

A FEW EXANIPLES OF UNCONSCIOUS BIAS (because there are too many to list) AFFINITY BIAS Preference for people who are like me CONFIRMATION BIAS More likely to look for information that confirms our own ideas. Ignore information that doesn't. GROUPTHINK Making decisions to keep group harmony and avoid conflict.

Equity, Equality and Privilege.

EQUALITY EQUITY.

LIBERATION. What is equity in social work? Equity is the quality of being fair and impartial . Social equity is impartiality, fairness and justice for all people in social policy. Social equity takes into account systemic inequalities to ensure everyone in a community has access to the same opportunities and outcomes.

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How are you privileged?.

I can go shopping alone most of the time, pretty well assured that I will not be followed or harassed..

Systemic Racism.

Racism. Systemic Oppression A system of oppression that is based on racial categories and domination that designate one group as superior and the other(s) as inferior, and then uses these perceived differences to justify inequity, exclusion, or domination. “It's not just disliking someone because of the color of their skin, there are systems in place that are formed to put people of color at the bottom and keep them at the bottom of the barrel.”.

Microaggression: A statement, action, or incident regarded as an instance of indirect, subtle, or unintentional discrimination against members of a marginalized group such as a racial or ethnic minority..

Common Examples Of Systemic Racism And Racial Microaggressions.

Unsettling Truths. https://www.youtube.com/watch?v=lghpTEp_VpI Thoughts and comments on the video? “I want to feel welcome and accepted” “I want to walk out the house just as free”.

Talking to youth about racism. Positive racial identity is associated with higher self-esteem Exposures to positive role models from culture, cultural events and practices, learning about their culture build more positive identity. Approach conversations with humility Provide opportunities for conversations Approaching the topic with curiosity and non-judgement Make it safe and comfortable, children will mirror our comfort level.

Example questions. Do people ever ask you about your skin color? Do people ever ask you why your skin color is different from your parents? Have there been times you were treated differently because of your race? Have you ever been teased about your race? Have you been racially profiled? Have you talked to your caregivers about the fact that you are of a different race? Has there ever been a time when you thought your parents were racist What does it take to make you feel that your race is accepted? *Questions taken from the National Adoption Competency Mental Health Training Initiative..

Why Is Thinking About Racism Important?. Racism limits or eliminates : Access to cost effective mental health services, Access to quality education Access to quality housing Access to cost effective and quality food Access to Social Justice and Civil Rights Racism is a leading and contributing factor to trauma and many mental and physical health concerns..

Why Is Thinking About Racism Important? Continued.

What can we do?.

What Can You Do. Invest in life long self-evaluation and self- critique when it comes to understanding your own bias and consciously make changes Broaden your friend/professional groups and take a walk in their shoes Increase learning and understanding of history that relates to racism, microaggressions, social injustice, and health outcomes that have affected communities of color. Understand your privilege Understand your own trauma and other’s trauma Speak up and speak out.

What Can You Do. Make a targeted effort to develop meaningful relationships with helping systems in communities different from your own . Engage in hiring practices, which target front line, clinical and management staff from communities other than your own. Change the structure of your agency and make it culturally diverse from the Top/Down Eliminate racist practices in policy, structure, practices, procedures, & resources. Provide care that does not vary in quality Establish a racial equity lens that is woven into the fabric of the organization culture so all feel welcome and accepted.

The End. Any questions?.