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[Virtual Presenter] Good morning Ms ____ , Ms ____ and Ms____ . I am Eva Lau and I am going to present the Continuous Quality Improvement Initiatives which I had identified during the past two years I had worked in Tseung Kwan O Hospital..

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[Audio] CQI strives to improve safety, effectiveness, efficiency and timeliness of nursing procedures..

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[Audio] I had noticed a few phenomenon but these two are the most significant that I am going to talk about..

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[Audio] The first one is about the mismatch signature received from laboratory in specimen delivery book..

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[Audio] Indication as shown in the image; Aspect of nurse: repeated handwriting; time consuming; Aspect of lab: Histo n micbi 2 locations; always sign wrong.

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[Audio] Plan: easy to use, cost efficiency, time consuming, safetyness;; possibility of setup may involve IT dept, E&M, portering, lab;; evaluation in accordance to the index; on the feed.

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Histology specimen box (QR code). Microbiology specimen box (QR code).

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Action plan to engage frontline staff in A&OT. Target: all nursing staff Goal: 100% specimens are sent correctly in the 3 weeks of trial of new system; apart from the frozen section specimen/ urgent specimen without GRS+ label..

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Action plan to engage frontline staff in A&OT. Lecture and hands-on session covering every nursing staff on the new method of handling specimen For control nurses (APN and senior nurses), reinforce their knowledge on the tracking and tracing functions Step-by-step cue card posted at the collection site Detailed instructions and hotline for reference Opinions and comments collection during/ after the trial period Brief report to be filled for any failed case(s).

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Phenomenon that I found significant…. Mismatch signature received from laboratory in specimen delivery book Very limited knowledge on anesthetic aspect.

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CQI initiative 2: Basic Anaesthetic Nurse (AN) training.

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Concept of Basic AN training. Content to be confined with training team, manager and the head of anesthetist.

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Concept of Basic AN training. Content to be confined with training team, manager and the head of anesthetist.

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Action plan to engage frontline staff in A&OT. Target: Junior staff with experiences 1-3 years Goal: All targeted staff would be enrolled in this training program within a year with 100% pass rate in post training assessment..

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[Audio] Plan: easy to use, cost efficiency, time consuming, safetyness;; possibility of setup may involve IT dept, E&M, portering, lab;; evaluation in accordance to the index; on the feed.

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THANK YOU.