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HOME. Abu Dhabi Award. Collaboration. A black background with white text Description automatically generated.
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HOME. ABOUT US. MANAGEMENT. TRANSPORTATION. TECHNOLOGY.
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Trust as the Foundation Shared Vision & Common Goals Value Creation for All (Win–Win) Diversity of Thought Performance Through Teamwork.
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Customs Policies and Regulations International bodies and organizations are major contributors to the Knowledge Authority..
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Environmental Context Wheel for Stakeholders at Abu Dhabi Customs.
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01st pan ABU DHABI CUSTOMS. Collaborative Business Relation Management System policy.
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HOME. ABOUT US. MANAGEMENT. TRANSPORTATION. TECHNOLOGY.
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Partnership Management Framework. Self-Assessment & Maturity Evaluation Value Creation & Added Bene- fits Partrineshipp & Comorpunome Vision, Values & Leadership Comprehensive Partnership Management Collaboration & Working with Partners Strategy & Expected Outcomes Roles, Authorities & Responsibilities Governance & Operational Management.
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,.i12Yl ..!d.s.j. المحفّزات Expanding the network of strategic partners for Abu Dhabi Customs Ensuring collaboration and maintaining relationships Enabling governance procedures and effective follow-up Enhancing integrated performance management Percentage of satisfaction among strategic partners Percentage of strategic partners who signed Service Level Agreements (SLAs) SLA performance rate Percentage of structured strategic partnerships Percentage of participation plan implementation Percentage of issues resolved with strategic partners Percentage of achievement of shared KPIs targets.
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TECHNOLOGY. CHALLENGES. CONTACT. A black background with white text Description automatically generated.
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Collaboration: The Cornerstone of Abu Dhabi Customs Culture Methodology.
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Internal Collaboration Methodology. Abu Dhabi Customs systematically organizes internal collaboration through a structured model for managing strategic partnership requests from internal departments. This methodology ensures that all requests are properly documented, evaluated, and aligned with the organization’s strategic objectives..
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[image]. [image] Abu Dhabi Customs Showcases Its Advanced Digital Experience to Strengthen Trade Partnerships with Japan Lhu Ecttømit It It 2i2i lb' Siti* itlite#cditet" tlat Hi A1 AbJ [tub 'tite "l thnetitigüt 1b' tt Egro•bwnes! n: nith kqgbu Herded the Oil exÅorefle'1 cpstviitie achirgekrwa* leet* bid vetryghps the 01 deel:cml.
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Abu Dhabi Customs has built a diverse and robust portfolio of strategic partnerships that spans private, government, and semi-government sectors. This portfolio includes distinguished private sector partners, key strategic government collaborators, formal Memoranda of Understanding (MoUs), comprehensive collaboration agreements, and Service Level Agreements (SLAs). The total number of agreements reflects the organization's commitment to structured, high-impact collaborations that drive operational excellence, enable secure trade, and strengthen Abu Dhabi Customs’ role as a trusted and innovative partner across the emirate and the nation..
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Institutional Maturity Assessment Results. بدائي.
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Criteria for Selecting Strategic Partners. # Criteria for Selecting Strategic Partners Definition 1 Strategic Priority Stakeholders with significant influence or strong contribution in achieving Abu Dhabi Customs’ strategic goals and initiatives. 2 Regulatory Authority A stakeholder that functions as a regulatory authority with the ability to regulate customs policies and procedures. 3 Accreditation A stakeholder/authority whose accreditation has a specific impact and comprehensive influence on the organization’s operations. 4 Impact on Work Tasks Stakeholders that have shared their institutional objectives with Abu Dhabi Customs and their main performance indicators. 5 Institutional Image Impact Stakeholders that may have a major impact on the institutional image of Abu Dhabi Customs through their influence on the organization’s operations or strategic direction, or both. 6 Authorized Economic Operator (AEO) Program Stakeholders/traders identified within the AEO program as entities that facilitate regional and international trade. 7 Trade Volume Criteria based on trade volume, where traders with annual transactions exceeding AED 1 billion are considered strategic. 8 Revenues Criteria based on customs fee payments, where traders with annual transactions exceeding AED 50 million are considered strategic..
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Key Processes Shared with Partners. 7 Evaluating Existing Partnerships 8 Escalating Issues 3 9 Assessing Partnership Activities 1 10 Partner Satisfaction Survey 1 1 Follow-up on Action Items 2 Updating Partner Information 3 3 Managing Partnership Activities 4 Terminating the Partnership 5 Modifying an Existing Partnership 6 Recognizing and Appreciating Partners 1 11 Monitoring Performance and Reporting.
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Evaluation Framework & Questionnaires. Plug Users Precise evaluation criteria were identified and established to highlight all critical aspects of the partner relationship. Based on these criteria, subsequent surveys were designed, target engagement levels were defined, and the maturity of each partnership was assessed. Current Relationship Maturity Level Target Engagement Level Point of Contact Level of Engagement Impact on Operations Sustainability (Institutionalization) of the Relationship Service Quality Service Level Agreements Memoranda of Understanding / Agreements Digital Integration Responsiveness Collaboration Impact on Reputation and Corporate Image Accredited Economic Operator Organizational Relationship Strategic Alignment Integration of Processes and Performance Trade Volume Revenue Current Relationship Maturity Level Target Engagement Level Level of Interest Level of Importance.
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MINISTRY OF CLIMATE CHANCE & ENVIRONMENT. ägih4Jl äayudlg äclJjD diga ABIJ DHABI AGRICULTURE AND FOOD SAFETY AUTHORITY.
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I'm In Logo Love: FedEx Logo Design - crowdspring Blog.
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Strategy Icon Vector Art, Icons, and Graphics for Free Download.
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Electronic Integration Initiative with Regulatory Entities.
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Blockchain-Based Integration Initiative. This initiative leverages a blockchain platform to enhance collaborative processes across partner entities. The platform operates through automated rules and procedures, securely recording and sharing customs data in a transparent manner. By enabling real-time verification, reducing paperwork, and accelerating clearance processes, the system demonstrates the tangible impact of strategic collaboration. Its seamless integration with the systems of relevant stakeholders exemplifies how effective partnerships can drive operational efficiency, improve data integrity, and deliver sustainable results in line with international best practices..
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Integrated Customs System Project. [image] COMPLETION RATE project Figures Statistics 21 +3516 Ayharn Jarou n project The phase. +743 +166.
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Digital Transformation with Express Shipping Companies.
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Digital Transformation with Express Shipping Companies.
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Partner Challenge Program – Zayed University & Abu Dhabi Customs.
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HOME. ABOUT US. MANAGEMENT. TRANSPORTATION. TECHNOLOGY.
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HOME. ABOUT US. MANAGEMENT. TRANSPORTATION. TECHNOLOGY.
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HOME. ABOUT US. MANAGEMENT. TRANSPORTATION. TECHNOLOGY.
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Compliance with Agreement Targets Strategic Partner Satisfaction.
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statistical maturity Submitting statistical reports.
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Key Performance Indicators (KPIs). Importer Code Imp Desc Eng 2022 2023 2024 Bill Amount Bill Amount Bill Amount import import import 14110 DHL WORLDWIDE EXPRESS ABUDHABI LLC 185,265,697 196,727,089 225,302,788.
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Benchmarking. Abu Dhabi Government Excellence Award.
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Local Benchmarking. [image]. Ras Al Khaimah Customs.
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Regional Benchmarking (GCC Level). [image] coo. [image].
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International Benchmarking. Knowledge Exchange with Peru via SECO-WCO GTFP: Shared expertise in digital transformation and HR management, enabling comparative benchmarking and development roadmaps..
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Fostering Dynamic Partner Engagement. Abu Dhabi Customs maintains constant dialogue with strategic partners to proactively identify new opportunities, anticipate challenges, and ensure mutual value creation. Regular Stakeholder Updates: Continuous review and updating of stakeholder maps to reflect evolving priorities and emerging partners. Benefits: Strengthens trust and long-term relationships Enables agile response to market and regulatory changes Supports co-creation of innovative solutions.
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Empowering Partnership Excellence Through Technology.
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Innovation and Smart Services for Tomorrow. Abu Dhabi Customs is strategically positioned to lead as a future-ready organization: Expansion of Smart Services: Introduction of digital trade facilitation, automated clearance processes, and customer-centric innovations. Innovation Labs: Dedicated spaces for co-creating solutions with partners and testing emerging technologies. Global Pioneer Positioning: Strengthens Abu Dhabi Customs’ reputation as a leader in adaptive collaboration, innovation, and operational excellence..
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THANK YOU. HOME. ABOUT US. MANAGEMENT. TRANSPORTATION.