Donald Thomas University of Phoenix CMGT/556 CRM Packages

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Digital Connections. Donald Thomas University of Phoenix CMGT/556 CRM Packages.

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Hubspot.

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Pipedrive.

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[Audio] The current recommendation is for the Pipedrive CRM; this allows for the ability to automatically track email messages, opens, clicks, and downloads—the ability to prioritize customer details—integrations from Gmail to QuickBooks, email providers, marketing, and sales software. Reduce costs and increase transparency for remote sales teams with automation. The CRM allows unlimited file storage as sales teams grow without caps..

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[Audio] The software will give the ability to the organization to track calls, chats, forms, and text messages, automatically adding the data as leads and contacts. Sales personnel can track and follow up with these leads and customers. More sales will be completed using customized triggers that log, funnel, and filter callers..

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[Audio] The employees will have an increase in morale while increasing organizational productivity. Using the streamlined system with the ease-of-use interface will allow for increased visibility while managing and tracking customer relationships..

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[Audio] Customer satisfaction will occur with the better experience they will receive with the organization being proactive to their needs and improved customer service. The customer will also benefit from a more personalized experience by being able to give real-time feedback and receive quicker responses from representatives..

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Thank You. [email protected]. Digital Numbers.