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BY SAMEEKSHA AGARWAL ABES ENGINEERING COLLEGE

USING DATA SCIENCE TO HELP IN PREDICTING CUSTOMER EXPERIENCE/SENTIMENT PROACTIVELY UNLIKE EXISTING REACTIVE MECHANISMS

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Understanding the customer journey using big data

Big Data to Improve CX | Pipeline | Advanced Analytics

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BIG DATA MAKES IT EASY TO FIND SUBTLE PATTERNS IN THE WAYS CUSTOMERS USE APPS AND WEBSITE .

Big Data: How It Is Responsible For Advanced App Development | by Matt  Fitzgerald | Medium

You can find out : - H ow much time the average user spends on a particular page of your website - W here they click - W here their eyes are focused through heat maps.

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Demographic Segmentation Defined With 5 Examples | Yieldify

Deliver an Excellent Customer Experience Using Big Data - Business 2  Community

PREDICTING IMPORTANT EVENTS IN A CUSTOMERS LIFE CYCLE

CISCO IDEATHON 2021

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