Capstone Project -Cohort 4 -Group 11 (1)

Flex Renewal Prediction. Capstone Project Presentation.

The Team. CH4 Team 11 | Content. 01. Business Problem.

CH4 The Team. Beatrice Koko. Alex Mahlangu. Annie Mngodo.

CH4- Team 11 | Business Problem. Our current system cannot accurately predict if postpaid bundle subscribers will renew. This inability prevents us from effectively engaging with customers, resulting in lower revenue and wasted resources..

Proactive Customer Lifecycle Management. Precision Targeting.

CH4 – Team 11 | Exploratory Data Analysis (EDA). Data Integrity Checks Data Shape and Type Duplicate checks Missing and Null Values Data distribution Check for outliers Define Numerical and Categorical columns Drop Categorical and unused columns.

CH4 – Team 11 | Exploratory Data Analysis - Outliers.

CH4 – Team 11 | Feature Engineering. Actions Renaming of features that were repetitive within the base Elements within 6 columns into different categories Use of replace function Conversion from Numerical to Categorical Label Encoding with dummies function.

CH4 – Team 11 | Feature Selection. Actions Random Forest Classifier Weighted feature – 144.

CH4 – Team 11 | Model Selection and Evaluation. LIGHT GBM: 92% Accuracy XGBOOST : 61% Accuracy.

CH4 – Team 11 | Confusion Matrix. A diagram of a confusion matrix AI-generated content may be incorrect..

CH4 – Team 11 | Model Performance Report. Overall accuracy : 92% ROC AUC : 98%, Insight : a good discriminative ability between the classes. Precision and Recall: High precision for classes 0,..10 (0.93), Insight : indicating that when the model predicts a particular class, it is usually correct. The recall for class 11 is high (0.89), Insight : The model correctly identifies most instances of class 11. Balanced Performance: The F1-scores for all classes are balanced , which suggests that the model does not favor one class over the other excessively. In summary, the model performs well overall, with balanced precision, recall, and F1-scores across all classes..

CH4 – Team 11 | Project Details. SCOPE & DELIVERABLES DATA SOURCES MEASURES OF SUCCESS CONSTRAINTS & LIMITATIONS.

CH4 – Team 11 | Implementation Plan - 6 months. Starting Project.

CH4- Team 11 | Business Value & Impact. Flex Renewal Prediction Model.

Thank You.