Business Model Canvas for QSSK

Business Model Canvas for QSSK.

Customer Segments. Job seekers: Graduates just leaving college/university/vocational centers- management trainee programs Interns during college /universities – CSR opportunity for QSSK and learnings Job seekers looking for best fit roles – Both employed and unemployed Employed but looking for a greater challenge Employers (Local and Multinationals): Employers looking for best fit employees for recruitment and manpower Employers looking for IPM services Employers looking for payment services Employers looking for selective recruitment services like PX, Vetting.

Commercial Line Products: Commercial Line Products: multi- nationals , Medium sized businesses Recruitment: Encouraging mid- High management roles Manpower management: Mid-High management roles IPMS: Focus put on the QSS to align to client expectations using types of contracts ( per day worked, fixed term contracts) Sectors : Manufacturing Sector Telecoms Retail sector Agro business sector Education Sector Mid-stream oil and gas sectors.

Value Propositions. Our clients demand and expect the highest levels of safety and operational efficiency. It is our continuous ambition to be responsive to these needs. Through competent human resource services, we deliver services that meet and exceed our client expectations. Only get paid on work done/delivered so save the client a lot of costs One stop shop = save time & Ops costs Inhouse customer tailored training for deployed staff Create peace of mind for our clients Our outsourced staff feel a sense of belonging or part of a family Client feels someone looks after them as we also provide advisory around the employment law when executing Health and safety advisory and guidance Vetting and free replacement Development of a data base Data analysis and guide on the decision making ISO 9001 2015 Certified so systems are transparent and align with most SPM Salary survey’s that help HR discussions in recruitment Operational innovations and process improvement.

Customer Channels. Referrals from existing clients Proposal submissions and bidding Marketing through accreditation like HR Website interactions Target marketing from scouting competition Cross selling and up selling within existing clients Social media advertising Direct selling.

Customer Relationships. Low Touch: Payroll management clients High Touch Includes human interaction, high value: Manpower management and IPMS clients. Hybrid: Recruitment clients -Both systems and human contact.

Revenue Streams. Management fees Service fees Recruitment fees.

Key Activities. Design of project workflow processes Subscription or Maintenance of recruitment platform, LinkedIn Updating/maintenance of database of skilled & competent resources Procurement of quality tools and equipment Planning and focusing meetings like fortnight project meetings, management accounts meetings, quarterly One Page Strategy meetings, board meetings Receiving feedback and closing the same from both staff and clients.

Key Partners. Gifted people / talent Suppliers – PBT, Quick books, PPE, Equipment etc Regulatory and Legal authorities – NHIF, NSSF, PAYE, IHRM, OSHA etc Financial institutions Labour unions Government institutions eg education bodies and licensing bodies Standardization / certification bodies.

Key Resources. Bank and accessible lines of credit Resume data base Well trained and competent staff Quality tool, equipment, and workshops Software systems.

Cost Structure. Fixed costs: Rent, staff salaries (Admin), utilities Variable Costs: Credit costs, PPE costs, safety, and technical equipment , reimbursements.