Bachelor thesis

[Audio] Bachelor Thesis | 2024 Bachelor Thesis | 2024 Student's name: Nguyen Vu Thang Student's ID: 11206835 Class: International Business EEP 62B Supervisor: Assoc. Prof. Dr. Ta Van Loi.

[Audio] TABLE OF CONTENTS. TABLE OF CONTENTS.

[Audio] 1.1. Theory of Trucking Operation Services at Land Transport Definition, features, roles and process. 1.2. Theory of business efficiency Definition, criteria. 1.3. Theory of improving business efficiency of Trucking operation service Roles and factors 1.4. The contents and measures of improving the business efficiency of trucking operation service.

[Audio] DB Schenker 2.1 Overview of DB Schenker Vietnam - Hanoi branch Found in 1872, in Vienna, Austria. 150 years of Elevating lives. 140 countries, 2,000 branch offices Providing Air, Ocean, Road services. Technical facilities VNACCS TMS Man power Business model, Purpose and values Focus on human, broad customer base, asset-light business and network business ESG 100 highly qualifies employees in HN Branch Skilled workforce, continuous learning opportunities, focus on employee Organizational structure Clean logistic Thriving workplace Trusted supply chain.

[Audio] 2.2. Business performance of DB Schenker Vietnam - Hanoi branch from 2021 to 2023 Financial Statements of DB Schenker Logistic Vietnam Hanoi Branch (Unit: EUR) Source: Accounting Department (2024) This growth of revenue can be attributed to various factors, such as increased demand for logistics services in Vietnam, successful market expansion strategies, and effective customer acquisition efforts. The increase in costs could be due to factors such as rising fuel prices, increased freight rates, and longer delivery times. Still maintain total profit..

[Audio] 2.2. Business performance of DB Schenker Vietnam - Hanoi branch from 2021 to 2023 Number of capital turnover of DB Schenker Logistic Vietnam Hanoi Branch (2021-2023) (Unit: EUR) The working capital turnover of the branch increased from 2.73 in 2021 to 3.18 in 2023. This indicates that the branch is using its capital more efficiently to generate revenue. Source: Accounting Department (2024).

[Audio] 2.3. The contents and measures to improving the business efficiency of trucking operation service at DB Schenker Vietnam - Hanoi branch from 2021 to 2023 Improving the efficiency Improving the efficiency of capital use of using labor Improving the efficiency of using equipment and materials To effectively manage its capital, DB Schenker has focused on two key factors: increasing revenue and lowering operating costs. Investing in a Skilled Workforce: The Training Advantage at DB Schenker. Fostering a Thriving Workplace at DB Schenker Vietnam Hanoi Branch. This focus on modernizing office equipment and selecting reliable transportation demonstrates DB Schenker Vietnam Hanoi Branch's commitment to operational excellence..

[Audio] 2.4. Analysis the indicators of the business efficiency of trucking operations services at DB Schenker Vietnam - Hanoi branch in the period 2021-2023 Source: Accounting Department (2024) Focus on analyzing capital use at DB Schenker Logistic Vietnam - Hanoi branch in the period 2021 - 2023: The capital utilization performance of the organization at DB Schenker Logistic Vietnam With increasing revenue and lowering operating cost , DBS Logistic Vietnam Hanoi branch has demonstrated a strong commitment to efficient capital utilization. => By continuing to focus on optimizing its working capital and operational cycle, the branch can position itself for sustained growth and profitability in the years to come..

[Audio] 2.5. Factors affecting the enhancing business efficiency of trucking operation service at DB Schenker Vietnam - Hanoi branch Financial Capacity: Revenue Growth: The branch experienced steady revenue growth (21.14% overall from 2021 to 2023). Internal Facilities and technology: 4 warehouse managed by HN Branch Human resources and management: Investing in Talent and Building expertise Natural environment: Favorable weather climate Government policy: Trade Agreements (CPTPP) External Reduce trade barriers and facilitate the movement of goods across borders, potentially leading to increased business for DBS Political, cultural, social, and economic factors.

[Audio] 2.6. General assessment of the business performance related to trucking operation service in Schenker Vietnam - Hanoi branch ACHIEVEMENTS Revenue growth The trucking operation service at Schenker Vietnam - Hanoi branch experienced significant revenue growth over the period 2021-2023, with a total increase of 21.14%. Profitability In 2023, the branch achieved a commendable total profit after tax of VND 14.2 billion Customer satisfaction The Hanoi branch of Schenker Vietnam has demonstrably achieved this by garnering a remarkable customer satisfaction rate of 95% in 2023. This exceptional level of customer satisfaction is a testament to the branch's unwavering commitment to reliable and efficient service..

[Audio] 2.6. General assessment of the business performance related to trucking operation service in Schenker Vietnam - Hanoi branch LIMITATIONS AND CAUSES.

[Audio] DIRECTION Strengthening partnerships with local trucking companies and warehouses in Northern Vietnam is crucial. Maintaining the targeted revenue and profit growth for trucking freight forwarding services requires constant vigilance. By implementing these strategic measures, Schenker Logistics Vietnam's Hanoi branch can ensure its continued success in the years to come..

[Audio] SOLUTION 01 Expanding the customer base: By putting in place a Customer Relationship Management (CRM) system, the branch can monitor and handle customer interactions, customize messages, and provide loyalty plans. 02 Investing in advanced technology is a key driver of efficiency. Implementing fleet management software empowers the branch to optimize route planning, monitor driver behavior, and track vehicle performance in real-time..

[Audio] RECOMMENDATION 01 Government: Infrastructure, Facilitate regulatory compliance, and Promote innovation and technology adoption 02 Enterprises: Tech-Powered Efficiency: Harnessing Data and Analytics for Success, and Investing in Your Most Valuable Asset: Empowering and Motivating Drivers.

[Audio] Bachelor Thesis | 2024 THANK YOU! Presentation by Nguyen Vu Thang.