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Crowdsourced Civic Issue Reporting & Resolution System Team: Apni Awaaz Memers: Prashant Raj 23BCS12344 Milan Chhabra 23BCS11127 Rijrashwa 23BCS.
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The Problem: Why Civic Issues Persist People face daily civic issues but don’t have a quick or transparent way to report them. Complaints often go unnoticed or get lost in manual paperwork. Existing apps are limited to specific issues and lack tracking. Citizens feel disconnected and unheard, leading to frustration.
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Our Proposed Solution. Smart Routing The platform intelligently directs each complaint to the appropriate government department, ensuring swift allocation and action..
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Technical Approach and Implementation. Frontend Development.
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Impact and Benefits. Citizen Empowerment: Individuals can effortlessly report concerns from anywhere, using just a web browser, making participation accessible to all. Government Efficiency: Departments receive organised, real-time data streams, accelerating resolutions and enhancing operational workflows. Building Trust: Transparent tracking fosters accountability, strengthens public confidence, and promotes collaborative governance..