apni awaaz

[Audio] Crowdsourced Civic Issue Reporting & Resolution System Team: Apni Awaaz Memers: Prashant Raj 23BCS12344 Milan Chhabra 23BCS11127 Rijrashwa 23BCS.

[Audio] The Problem: Why Civic Issues Persist People face daily civic issues but don’t have a quick or transparent way to report them. Complaints often go unnoticed or get lost in manual paperwork. Existing apps are limited to specific issues and lack tracking. Citizens feel disconnected and unheard, leading to frustration.

[Audio] Our Proposed Solution Easy Reporting A unified web portal enables users to log issues like waste management, road damage, or safety concerns by uploading photos, with automatic location detection and a brief description Smart Routing The platform intelligently directs each complaint to the appropriate government department, ensuring swift allocation and action. Real-Time Tracking Citizens receive updates and notifications on progress, while administrators access a dynamic dashboard featuring a live city map of all reports. Advanced Analytics Integrated tools analyse data to pinpoint recurring problem areas, aiding proactive urban planning and resource allocation..

[Audio] Technical Approach and Implementation Frontend Development Backend Development Built with HTML, CSS, and JavaScript for a responsive user interface that works seamlessly across devices. Incorporates Leaflet.js to display an interactive live map of reported issues across the city. PHP to handle server-side logic and RESTful APIs for secure complaint submission and status updates MySQL database efficiently stores user details, complaints, and departmental information for reliable data management. Step 1: User Interface Creation Design an intuitive interface for submitting complaints, including photo uploads and location services. Step 2: Backend Integration Link the frontend to APIs for data storage and retrieval, ensuring smooth complaint processing. Step 3: Admin Dashboard php interface to receive and update to frontend Step 4: Automation Features Implement auto-routing to departments and notification systems for user updates. Step 5: Analytics Layer Add reporting tools to track performance and generate insights for better civic management..

[Audio] Impact and Benefits Citizen Empowerment: Individuals can effortlessly report concerns from anywhere, using just a web browser, making participation accessible to all. Government Efficiency: Departments receive organised, real-time data streams, accelerating resolutions and enhancing operational workflows. Building Trust: Transparent tracking fosters accountability, strengthens public confidence, and promotes collaborative governance..