06.2025_Lesson_Learned_25_06_25

[Audio] We are pleased to welcome you to this customer training and onboarding session. Today, we will be reviewing key lessons learned from recent incidents and near misses in our operations. The purpose of these lessons is to enhance our safety culture and improve overall performance. We will be discussing non-conformities, complaints, file and field audit findings, and safety incidents. Our objective is to ensure a safer working environment for everyone involved. Let us start by reviewing these essential topics..

[Audio] Lessons learned from field/file audits and customer complaints have highlighted several areas where improvements are needed. These gaps were identified through thorough assessments of our processes and procedures. Key findings include inadequate training of employees, non-adherence to established protocols, and insufficient review of job safety analyses. To address these issues, we will implement targeted training programs, reinforce compliance with regulatory requirements, and conduct regular reviews of our safety procedures. By taking proactive steps to address these gaps, we aim to enhance workplace safety and reduce the risk of incidents..

[Audio] The use of the latest APAC Workbook is crucial for ensuring accurate and efficient surveying practices. The workbook was introduced in September 2024, but its adoption has been restricted in some operational areas. Consequently, surveyors may face risks such as calculation errors resulting from outdated VCF tables and inaccurate reporting caused by unverified conversion data. Utilizing the APAC Workbook enables surveyors to improve their efficiency and accuracy by uploading inspection data directly into customer portals like Navarik, thereby minimizing transcription errors and reducing manual data entry. Furthermore, this method saves time and facilitates data traceability and validation..

[Audio] Lack of raw data compromises the integrity of reports by preventing tracking of measurement procedures, leading to transparency and auditability issues. The surveyor may underestimate the significance of raw data in ensuring traceability and verifying measurement accuracy. This oversight can result in repeated errors and non-compliance. In three cases, raw data was either not used or missing from the job files: FSU SA CRYSTAL STS SEA BOUNTIFUL – Fuel Oil (Tg. Pelepas), CHANG HANG ZUAN SHI – Fuel Oil – Horizon Terminal, and ATLANTIC BLUE – HSFO (501-25-06635) – Horizon Terminal..

[Audio] Proper documentation and raw data usage are crucial aspects of our work. Mandatory documentation requires that we record raw data for each measurement and reading, which ensures that all decisions made during the inspection can be supported by verified data. Understanding the importance of traceability is vital; traceable raw data is essential for identifying discrepancies, verifying measurement accuracy, and ensuring compliance with industry standards. By doing so, we maintain the integrity of our inspections and ensure that our results are reliable and trustworthy..

[Audio] A vessel's experience factor is a crucial element of our operations, and it's vital that we get it correct. The reference document, Chang Hang Zuan Shi, emphasizes the significance of including an actual voyage number when drafting a vessel's experience factor. This might appear as a minor detail, but its implications are substantial. By listing the voyage number, we guarantee that our data stays verifiable and connected to an actual movement. This stops us from picking and choosing which voyages to incorporate or exclude, thus keeping the integrity of our records intact. Moreover, this strategy makes our vessel's experience factor auditable and defendable during customer or regulatory inspections. Essentially, including the voyage number gives a solitary wellspring of reality that shields against potential disparities and guarantees consistence with industry norms..

[Audio] Several issues arise when a vessel's experience factor does not include a voyage number. The vessel's experience factor becomes unverifiable, allowing anyone to manipulate the dataset to fit their goals. This leads to lost credibility among customers and auditors, potentially resulting in disputes and financial claims due to unreconcilable figures. A vessel's experience factor without a voyage number is considered incomplete and non-compliant..

[Audio] The inspector at a local terminal incorrectly identified the gauge point on a shore tank and opened a hatch on an external floating roof without any safety measures in place. Entering this confined space, he unknowingly put himself at risk due to his failure to adhere to company procedures for entering such spaces. Additionally, he disregarded both the terminal's and AmSpec's safety protocols. Moreover, he neglected to recognize a critical stop-work authority situation..

[Audio] Adequate training must be provided to employees to enable them to perform their assigned tasks, particularly those that pose a significant risk to life. All jobs must be carried out according to AmSpec procedures, with strict compliance to Confined Space Entry regulations. Job Safety Analyses (JSAs) should be reviewed whenever there are changes in conditions, and Stop Work Authority should be exercised if any safety-critical deficiencies are identified. Furthermore, employees must undergo training in confined-space entry from a training provider approved by the Ministry of Manpower (MOM), complete the Self-Contained Breathing Apparatus (SCBA) course, and undergo fit-testing. These measures guarantee that employees acquire the essential skills and knowledge required to work safely in confined spaces..

LESSON 4. BULLETIN ALERT. FW Chevron Safety/Reporting Standards - bulletin alert James Armstrong To O James Armstrong Cc O Matt Corc v' Malcolm Velia; Yuri Ivchenko; A Juan Giorgetti: Stanley E. Gondek Oliver Worth; Christopher Sammut; Valentin Rossel @This message was sentwith High importance. Good day au Global Team Members (in Bcc to prevent reply to all) e-) Reply Reply All Forward Wed am Please see the below from Chevron. Itis imperative that all HSSE events, regardless of severity, client, or potential outcome, be reported to a supervisor/manager as soon as it is safe and practical todo so. They will then notify respective members of leadership, HSSE and client representatives as appropriate. Should you have any questions regarding reporting HSSE events, please feel free to reach out to me personally any time. Dear business partner, Please see safety expectation bulletin which requires your immediate action, discussion, and dissemination. Thankyou.

[Audio] When working on-site, you may encounter situations that pose a threat to your safety or the safety of others at any moment. These situations must be reported promptly to your supervisor. Near misses are also considered serious incidents and should be treated with seriousness because they can serve as warning signs for potential future harm. If you observe anything hazardous, you have the authority to stop the operation immediately and inform the relevant individuals, including the terminal and operations picture-in-charge, scheduler, and health, safety, and environment personnel..

Q & A.

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