Name: DIGITAL SLIDE DESIGN PACK
Uploaded: 2024-04-04
Duration: 4 min 31 s
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Unveiling Commerce Value by Generative AI

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GEN AI for COMMERCE  EMEA MONTHLY MEETING

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4. Introduction Objective: Establish a vibrant community platform to empower GenAI leads in Commerce. Frequency: Monthly gatherings. 

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Introduction Objective: Establish a vibrant community platform to empower GenAI leads in Commerce. Frequency: Monthly gatherings

Strategic importance GenAI in Accenture
 Define the EMEA Gen AI offerings clear value proposition and structure it throughout Gen Ai lifecycle by industry verticals and market specific challenges.

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Florian Compassi Gen AI for          Commerce Consultant

Emma Gourdelier Gen AI Emea lead   For Commerce

Sylvia Viola Orsini Gen AI for          Commerce Manager

Elias De Paepe Gen AI for          Commerce Analyst

5. OUR TEAM GOALS. Community Support and Engagement: Brief on the aim to build a community around generative AI within Accenture, facilitating knowledge sharing and collaboration. Identification of New Assets and Needs: Talk about how the team works on identifying new assets and requirements to leverage generative AI more effectively. Sales Pitch and Commerce Offering: Highlight how the team contributes to early-stage sales pitches and commerce offering overviews, showcasing generative AI capabilities. Training and Development: Point out the initiatives for identifying training needs to upskill the team on the latest generative AI technologies and use cases. Use Case Presentation and Sharing: Mention the strategy for presenting and sharing the latest and greatest market use cases via SharePoint, including the process of credential sharing. Thought Leadership and Documentation: End with the team's efforts in thought leadership, including creating documents and sharing curated links from external sources. Include a note on the one-slide document with a QR code or short link to access more detailed resources.. 

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Community Support and Engagement: Brief on the aim to build a community around generative AI within Accenture, facilitating knowledge sharing and collaboration. Identification of New Assets and Needs: Talk about how the team works on identifying new assets and requirements to leverage generative AI more effectively. Sales Pitch and Commerce Offering: Highlight how the team contributes to early-stage sales pitches and commerce offering overviews, showcasing generative AI capabilities. Training and Development: Point out the initiatives for identifying training needs to upskill the team on the latest generative AI technologies and use cases. Use Case Presentation and Sharing: Mention the strategy for presenting and sharing the latest and greatest market use cases via SharePoint, including the process of credential sharing. Thought Leadership and Documentation: End with the team's efforts in thought leadership, including creating documents and sharing curated links from external sources. Include a note on the one-slide document with a QR code or short link to access more detailed resources.

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Stats & Facts. Accenture and NVIDIA join forces to revolutionize luxury client experiences for Defender, utilizing advanced AI and NVIDIA’s Omniverse for immersive, high-fidelity digital environments.. 

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Accenture and NVIDIA join forces to revolutionize luxury client experiences for Defender, utilizing advanced AI and NVIDIA’s Omniverse for immersive, high-fidelity digital environments.

Message of the month
 “Generative AI is the Catalyst that can accelerate reinvention and close the performance gap.”

Strategic Acquisition
 Accenture has acquired GemSeek, enhancing its AI and analytics capabilities in customer experience. This move aims to help clients better understand customer needs.

Less than a year after A1
assistants were introduced,
12.90/
O of people
who have tried them would
use them to plan a vacation...

Accenture Marketing
 We expect a 2.4x increase in the financial value gap by 2026 between those continually reinventing and those just getting started or not prioritizing reinvention.

The EU has passed the first comprehensive AI Act, focusing on risk-based regulation to ensure a "human-centric" tech industry, promoting safety, and banning harmful AI practices.

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MU ASG – Liquid Studio PRICE DEAL ASG INDUSTRY Consumer goods CLIENT NA APPROACH Repurposed and extended the RFP Analyzer Separate UX Journey designed in figma MATURITY (POC/PILOT/SCALE) Demo ENGAGEMENT TYPE Internal – The demo was created and presented during an exploratory workshop with the client on Gen AI ASSETS RFP Analyzer, Python, Langchain, OpenAI GPT-4, Vector DB, Azure. 

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MU ASG – Liquid Studio

 PRICE DEAL ASG

 INDUSTRY Consumer goods

 CLIENT NA

 APPROACH Repurposed and extended the RFP Analyzer Separate UX Journey designed in figma

 MATURITY (POC/PILOT/SCALE) Demo

 ENGAGEMENT TYPE Internal – The demo was created and presented during an exploratory workshop with the client on Gen AI

 ASSETS RFP Analyzer, Python, Langchain, OpenAI GPT-4, Vector DB, Azure

ACCENTURE SOLUTION / ANSWERS Accenture designed and implemented a prototype of a Generative AI-powered toolbox that can create knowledge articles and FAQs. The Gen AI toolbox can digest multiple inputs and create knowledge articles based on free form prompts The toolbox also provides multi-lingual support for the translation and localization of knowledge articles.

ADDED VALUE Expected increased efficiency in customer care. Expected time saving for customer care agents allowing them to focus on more meaningful work. Process automation.

Frequently Asked Questions Generator
FAQ

Home with solid fill Party mask with solid fill Marketing with solid fill  Internal Usage Approved Client name must be aliased
 External Usage Approved

CLIENT PAINPOINTS / ASKS The client aims to increase efficiency in their customer care organization while improving overall customer satisfaction. We built a demo to show how Gen AI can empower customer care agents, managers and supervisors to create new content such as knowledge articles with Gen AI, while always keeping a human in the loop