Chauner Securities, Inc. Annual Compliance Meeting & Firm Element CE

[Audio] Our annual compliance meeting and firm element CE will discuss various topics related to our role as representatives of Chauner Securities, Inc., including regulatory requirements, industry developments, and best practices for serving our clients..

[Audio] You are responsible for submitting all updates to your Form U4 and U5 in a timely manner. You cannot engage in any business activity outside the scope of your firm's relationship with you unless you provide prior written notice to your firm. Your work-related documents belong to the firm. Brokers must accurately reference their degrees and designations and cannot reference non-existent or self-conferred ones. Before opening an account where securities transactions can occur and where you have a beneficial interest, you need to obtain prior written consent from your registered firm..

[Audio] You must maintain high standards of commercial honor and just and equitable principles of trade. To achieve this, you must avoid any conflicts of interest in transactions with your customers and disclose any potential conflicts of interest to your supervisor as soon as you become aware of them. Moreover, you are prohibited from giving gifts or gratuities of value exceeding $100 per individual per year. Additionally, you can only conduct securities transactions as an agent while under the direct supervision of your firm, unless you obtain prior written approval to do so..

[Audio] As representatives of Chauner Securities, Inc., we have a responsibility to uphold high standards of commercial honor and just and equitable principles of trade. This includes being mindful of our actions and ensuring they do not create conflicts of interest. We must also be transparent about any potential conflicts and take steps to mitigate them. By doing so, we maintain the trust and confidence of our clients and colleagues..

[Audio] As registered professionals, we are bound by the Just and Equitable Principles, which emphasize the importance of honesty and integrity in our interactions. Specifically, finra Rule 2010 requires us to maintain high standards of commercial honor and adhere to just and equitable principles of trade. This means being truthful and transparent in our communication, avoiding any actions that could be considered deceptive or manipulative, and ensuring that our transactions are fair and reasonable. We also must refrain from using any devices or contrivances that could be used to deceive or manipulate our customers. By adhering to these principles, we can build trust with our clients and maintain a reputation for fairness and integrity..

[Audio] Broker-dealers must act in the best interest of their customers when making recommendations, without prioritizing their own interests, according to Regulation (B-I ). This obligation applies to all securities transactions and investment strategies involving securities, including account recommendations..

[Audio] Retail customers use our recommendations primarily for personal, family, or household purposes. This means that when we provide a recommendation, it's usually because someone wants to open a brokerage account, manage their existing account, or make a specific investment decision for themselves or their loved ones. We consider this type of activity to be related to personal, family, or household purposes..

[Audio] The Best Interest Obligation requires compliance with four key areas of obligation. These obligations ensure that we prioritize our clients' interests above our own. We must provide clear disclosure of all material facts, exercise care when making recommendations, identify and manage conflicts of interest, and maintain compliance with regulatory requirements. By fulfilling these obligations, we demonstrate our commitment to putting our clients first..

[Audio] The term "diminished capacity" refers to situations where a senior investor's ability to make informed investment decisions may be impaired due to physical or mental limitations. These limitations could include conditions such as Alzheimer's disease, dementia, or other cognitive impairments. It is essential for representatives to recognize these limitations and take steps to protect the investor's interests. This may involve involving family members or trusted contacts in the decision-making process, or seeking guidance from a qualified professional. By being aware of diminished capacity, we can provide more effective support to our senior clients and help them achieve their financial goals..

[Audio] When working with senior clients, it is essential to maintain open communication channels. Increasing the frequency of contact allows staying informed about changes in their financial needs, employment status, health, or other life events. Documentation of these interactions is crucial, including discussing the importance of having an emergency or alternate contact on file with the firm, or a Power of Attorney, and explaining why this is necessary. Documenting conversations can help resolve any misunderstandings if the client experiences memory loss or difficulty recalling previous discussions. Sending follow-up letters after conversations helps reinforce the information discussed and provides a clear record of the conversation..

[Audio] The use of passwords is a critical aspect of security in today's digital world. It is important to understand that the longer and more complex a password is, the better. This makes it harder for hackers to guess or break it. We highly recommend using a combination of letters, numbers, and special characters in your passwords. Never re-use or recycle passwords, each account should have its own unique password. Avoid tying your passwords to something personal, such as your name or date of birth. Change passwords regularly, at least every 90 days. Finally, use Multi-Factor Authentication (M-F-A--) if it is available. This adds an extra layer of security to your accounts by requiring additional verification when logging in..

[Audio] If your password has been previously stolen or compromised in a data breach, it's essential to change it immediately. Using simple words found in the dictionary can make your password vulnerable to hacking attempts. And, using the same password across multiple sites and accounts increases the risk of unauthorized access. Remember, the longer and more complex the better. Don't re-use or recycle passwords..