8D Presentation - 02092026

[Audio] What is the 8D Problem Solving and how to use the 8D Report?.

[Audio] Brief History of the 8D Problem Solving The 8D problem-solving process (also known as the 8 Disciplines) is very different from previous processes we explored previously, such as the Double Diamond process or the IBM Design Thinking. The 8D process works in a rigid standardized nature to address the crisis caused by problems. The 8D process aims to walk with the team to highlight the problem, its root causes and propose a long-term solution. The process is documented in an 8D report which includes details of each of the eight stages. At the end of this presentation, we will explore an example report..

[Audio] The 8D method was first implemented by the US government during WW II as a military standard and was referred to as the Army Directive 1520, "Remedies and disposal of nonconforming materials." In 1987, the demand for a team-oriented problem-solving method increased among the management organization in the automotive industry to find a way to eliminate recurring issues..

[Audio] The Ford Motor Company published their manual, Team Oriented Problem Solving, which includes their 8 Disciplines of the problem-solving process. The process was initially used to deal with quality control and safety issues inside the company but later expanded its role to a team approach problem-solving method. The 8D process is employed by engineers and designers to identify, analyze, and correct problems by eliminating the primary source that caused the problem..

[Audio] So, what are the eight steps in the 8D methodology? The 8D problem solving process includes 8 Disciplines. In the mid-90s, a D0 step for planning was added to the process. The 8D steps include the following: D0: Plan. D1: Team formation. D2: Describe the problem. D3: Develop a temporary containment plan. D4: Determine and verify root causes. D5: Verify the permanent solution. D6: Implement the permanent solution. D7: Prevent recurrence. D8: Congratulate your team..

[Audio] - Think as a team while solving the problem. - Isolate the situation and understand its causes. - Identify the factors that contribute to the problem. - Provide a temporary solution to halt the impact of the problem. - Eliminate the causes of the problem and the factors contributing to it. - Prevent the problem from recurring..

[Audio] D0: Plan This discipline is also known as the Pre 8D because it aims to understand the problem and determine if the 8D process is the correct method to use. At this stage, the team aims to answer general questions such as: Is this a new problem, or has it happened before, or is this a recurring problem? What is the history of this issue? What was the method used to solve the problem before? At this stage, the target is to learn about the problem's history and decide if the 8D process is the best tool to solve the problem..

[Audio] D1: Team Formation Thinking as a team can produce more efficient solutions than trying to solve a problem alone. The team includes all the stakeholders involved in the situation. The team communicates with each other and performs brainstorming to solve the problem. If the team does not know each other, the brainstorming time can be used to learn how to teach members to explore ideas together..

[Audio] D2: Describe the Problem After team formation, the second step is to understand the problem and its risks. This stage starts with a risk analysis to identify the situation and how it can affect the project flow. This stage is essential to building a clear vision of the problem and ensuring all stakeholders have the same understanding of the situation..

[Audio] D3: Develop a Temporary Containment Plan While solving the problem, there should be a temporary containment plan to prevent the problem from affecting the rest of the project or the final product. This temporary containment solution is a short-term operation such as adding more labor, increasing the quality measurements, applying a risk plan, etc. It is essential to understand that the containment action is not the real solution and can only be used for the short term. Therefore, this action can be applied internally and not affect the process of reaching a permanent solution..

[Audio] D4: Determine and Verify Root Causes This stage aims to investigate the root causes of the problem; it can be considered the core of the 8D problem solving process. In many problems, what we see as causes are symptoms of other root causes. This misunderstanding can lead to inaccurate attempts at solutions that can have negative consequences in the future and leave the underlying problem unsolved. An intensive investigation should be implemented because, in many cases, the root cause is hidden inside the process and covered by many symptoms, which is confusing..

[Audio] D5: Verify the Permanent Solution Once the root cause is defined, the solution becomes apparent, and the team better understands how to solve the problem. However, the symptoms and other related factors may create difficulties deciding how best to apply the solution. So, these other factors should be considered when determining the permanent solution to the dilemma..

[Audio] When choosing the permanent solution to the problem, it should meet the following criteria to ensure it is the ideal solution for the problem: 1. The solution should be practical. 2. The solution should be feasible. 3. The solution should be cost-effective. 4. The solution should not fail during production. 5. The solution should be implemented in all affected facilities in the company..

[Audio] D6: Implement the Permanent Solution Once the solution is approved, this step tends to work as an action plan. This plan aims to outline the steps to implement the solution. It is common to ask questions in this stage: What should be done? Who should be involved in the correction plan? Note: More documentation and detailed plans should be created if the solution is complex and needs further procedures..

[Audio] D7: Prevent Recurrence Once the action plan is set and ready to be implemented, the team should establish a plan to prevent the problem from occurring in the future. The action plan should be tested and documented as part of the process to avoid the recurrence of the problem..

[Audio] D8: Congratulate the Team After completing the task and implementing the solution, the team deserves an acknowledgement of their work and a celebration. This event will positively impact the stakeholders and reflect recognition of employees' efforts from the management inside the company..

[Audio] 8D Report Example The first part of the report, the D 0, includes information about the problem and the project details related to the project. D1 section contains details of the team involved in the project, roles, titles and contact information. D2 part of the report includes a detailed description of the problem and possible visual images to show the problem clearly. The report can consist of the type of damage of the failure and the function where the problem occurs..

[Audio] The D3 section includes details of the temporary solution for the problem required to stop the damage rapidly. In this part, the temporary remedy is described, particularly the symptoms affect, the responsibility, and the validation of the action. In the D4 section, the team uses a root-cause method such as the 5WHYs or the Cause-Effect analysis (Fish Bone method). These methods help the team to identify the root causes of the problem. Notice in this situation, the 5WHYs method is used several times to identify the root cause of the problem..

[Audio] The D5 of the report provides details about the permanent solution to fix the problem. Unlike the temporary solution, this aims to element the root causes of the problem. This section includes the procedure's name, the reason to use it, the responsibility, the management approval to apply it and the expected date of completing the utilization of the solution, as seen here. In the following stage, D6, the team provides details on the implementation and validation of the permanent action..

[Audio] And the D7 section provides details about preventing the recurrent problem, such as the name of the action after the validation process in the previous stage. Also, this stage provides details of the cause behind this action and elements about its responsibility and implementing details. Finally, in the D8 section, the report includes a summary of the procedure and the proper approvals related to the procedure implementation..

[Audio] Thank you is there any questions?. THANK YOU Any Questions?.

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