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Facilities & Maintenance Digitalization Framework A Strategic Roadmap for Streamlined Operations, Automation, and Transparency Presented by Mangesh Lokhande - Facility & Projects Division Date: 15/10/2025 – R0.

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Streamline Call Center/ Helpdesk Process Popup Customer Information Assign to Technicians Check Material Available Technician Timesheet Customer Sign Off Technician Locator Customer App Work order Call Center Management Dashboard.

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Live Dashboards - Connecting all parties.

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Web Based - User Friendly Application.

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Arabic Enabled.

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Mobile App for Android / iOS.

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Preventive Maintenance ❖ Setup repetitive schedule (Weekly, Monthly, Annually) ❖ A job can be based on a periodic basis ❖ Auto –Create Work orders ❖ List of spares to used ❖ Reserve Spares in advance.

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Thank you.