PeopleReady Sales & Capabilities Deck 2025 (PPT)

2026 Regional Plan – West. Presented by: Vince Vargas & Scott Nickerson.

14%.

“Our People” and “Our Culture”. EMBODY OUR VALUES, EVERY DAY.

[Audio] The company has been experiencing high levels of employee turnover due to lack of engagement and motivation among its employees. The main reason for this is the inadequate onboarding process which fails to ignite passion and excitement among new hires. As a result, many employees leave the company within six months of joining, resulting in significant financial losses. To address this issue, the company proposes several strategies to improve employee retention and engagement. Firstly, it recommends that the Regional Vice President (RVP) conducts interviews with senior candidates or sits-in with the Regional Sales Director (RSD) to provide support and feedback, while also improving onboarding experiences managed by the RVP and RSD. Secondly, the company suggests implementing mentor programs to hold teams accountable and create a network of candidates ongoing, including bi-weekly calls between the RVP, RSD, Middle Managers (MM), and Business Managers (BM). Thirdly, the company aims to encourage hearts through accountability and performance management, ensuring that staff data is shared and performance improvement plans (PIP) are implemented. Furthermore, it proposes revising salary bands on postings and offers to ensure fair compensation. Fourthly, the company plans to inspire a shared vision through regional kick-off calls in January, where all Middle Managers and RSDs can come together to deliver the message, along with the leadership. This will foster a sense of unity and direction among the teams. Lastly, the company intends to encourage hearts through quarterly town halls led by Middle Managers, with support from RVP and RSD, highlighting results and top performers, and sharing rewards and recognition. It also plans to develop succession planning, identifying key individuals such as Carlos, Ashlee, and Joe M, who can take on leadership roles in their respective markets, supported by two business managers and two sales specialists per market..

[Audio] The company has optimized its order fulfillment process significantly over the past year. The dispatch team has achieved an impressive YTD 96.3% success rate, with paid-to-dispatch rates reaching 91.7%. This suggests that the company places a strong emphasis on delivering goods in a timely manner. Areas for improvement include increasing efficiency in dispatch operations. To achieve this goal, the company plans to continue refining its processes and investing in technology. This will enable the company to maintain its current level of performance and drive future growth..

[Audio] The company has been working hard to improve its quality and paid-to-dispatch performance over the past few years. One area that requires significant attention is hospitality. The company's customer service standards have not kept pace with industry norms, resulting in a decline in customer satisfaction ratings. To address this issue, the company will implement new training programs for customer service representatives. Additionally, the company will review and revise existing policies and procedures to ensure they align with industry best practices. Another area that needs improvement is waste management and recycling. The company has implemented a recycling program, but it has not been effective in reducing waste. To improve this, the company will conduct a thorough analysis of its waste management practices and identify areas for improvement. This may involve partnering with external experts or implementing new technologies to enhance recycling efforts. Disaster relief and recovery is another critical area that requires attention. The company has faced several natural disasters in recent years, which have resulted in significant damage to facilities and equipment. To mitigate these risks, the company will develop a comprehensive emergency response plan, including regular drills and exercises to test preparedness. Energy efficiency is also an important consideration. The company has made some efforts to reduce energy consumption, but more can be done. To address this, the company will conduct an energy audit to identify areas where energy savings can be achieved. This may involve upgrading lighting systems, installing energy-efficient equipment, and optimizing energy usage through better management practices. Retail and e-commerce require significant investment to stay competitive. The company will invest in new technology and infrastructure to support online sales and improve customer experience. This includes developing a robust digital platform, enhancing mobile payment options, and investing in data analytics to gain insights into customer behavior. Construction projects are ongoing, and the company will continue to prioritize quality and safety. The company will work closely with contractors and suppliers to ensure that all projects meet high standards of quality and safety. Ports and terminals require careful planning and management to ensure efficient operations. The company will review and update its port management strategies to ensure that they align with industry best practices. This may involve partnering with external experts or implementing new technologies to enhance operational efficiency. Healthcare services require specialized care and attention. The company will invest in new medical equipment and staff training to provide high-quality healthcare services. This includes hiring additional staff, upgrading medical equipment, and providing ongoing training to ensure that staff are equipped to deliver high-quality care. To achieve these improvements, the company will establish clear goals and objectives for each department. Specific targets will be set for each area, and progress will be monitored regularly. Bi-weekly 1:1 meetings will be held to discuss progress and identify areas for improvement. The company will also analyze current processes and identify opportunities for improvement. By doing so, the company can optimize its operations and increase efficiency..

[Audio] The company has experienced a significant increase in total worker wages, reaching 60% of its revenue, representing a +50 basis point increase from last year's performance. However, there was a noticeable decrease in net average worker wages across the entire company, standing at 62.5%, down by 300 basis points compared to other departments. The lowest worker wage percentages came from three main areas: total, local, and national operations. On the margin side, there was a decline in gross margin, currently sitting at 25.1%, versus 26.2% last year, resulting in a reduction of 110 basis points. This decrease can be attributed to various factors such as increased labor costs and reduced productivity. To address these challenges, the company will focus on implementing effective controls to manage worker wages and margins, including reviewing and adjusting compensation packages, monitoring labor costs, and optimizing production processes. By doing so, the company aims to improve its bottom line while maintaining a competitive edge in the industry..

[Audio] The company has been working hard to improve its operational efficiency across all sectors. One area of focus has been reducing waste and increasing recycling efforts. In disaster relief and recovery, the company has established robust protocols to quickly respond to emergencies and allocate resources effectively. The company also prioritizes renewable energy sources and energy-efficient technologies. Retail and e-commerce have seen significant investments in digital transformation and supply chain optimization. The construction sector has benefited from new building materials and sustainable design principles. Ports and terminals have expanded their services to include more efficient cargo handling and logistics management. Healthcare has received attention through improved patient outcomes and enhanced medical research facilities. The company aims to optimize its operations by monitoring worker wages and margins, and implementing specific examples and best practices. The goal is to reduce overtime pay by 10% annually and maintain a minimum of 90% employee satisfaction rates..

2026 Sales Plan.

[Audio] The company has been experiencing financial difficulties due to low sales revenue. In order to improve its financial situation, the company needs to focus on increasing its national account revenue. The current national account revenue is 28%, which is significantly lower than the average national account revenue of other companies in the same industry. The company's local revenue is higher than its national account revenue, with a difference of over 50%. This suggests that the company should prioritize its local revenue growth over national account revenue growth. However, the company still wants to increase its national account revenue as much as possible. To achieve this goal, the company plans to implement an aggressive pricing strategy to attract new customers and increase existing customer base. Additionally, the company will establish a dedicated National Account Manager who will be responsible for managing the national account business. This manager will work closely with customers across different time zones, including the Pacific Standard Time zone, to provide better service and support. By implementing these strategies, the company aims to increase its national account revenue from 28% to 35%. This would not only help the company to improve its financial situation but also increase its market share and competitiveness in the industry..

[Audio] The key areas of focus for our regional plan are hospitality, waste and recycling, disaster relief and recovery, energy, retail and e-commerce, construction, ports and terminals, healthcare, and workers compensation reduction in California and Nevada. These sectors will drive growth and development in our region, and we will prioritize their needs through strategic planning and resource allocation. Our goal is to foster a collaborative environment where businesses can thrive and contribute to the overall success of our region. By working together, we can achieve significant economic benefits and improve the quality of life for our residents..

[Audio] The company will continue to adapt its sales strategy to changing market conditions and customer needs. The company will implement a new safety component into its sales process, which will include both sales and service aspects, as well as regulatory compliance. This will allow the company to better understand and meet the needs of its customers while maintaining high standards of quality and integrity. The company will also optimize its Salesforce management system to improve pipeline management and review Business Area Network Technology (BANT) metrics. In addition, the company will target specific, high-potential accounts and expand its relationships with existing key clients. By implementing these strategies, the company aims to increase revenue growth and drive business success..

[Audio] PeopleReady provides tailored staffing support to meet the needs of each work site. This includes hotels and resorts, concert and convention venues, business offices and conference spaces, sports stadiums and event arenas, manufacturing facilities, school districts, colleges and universities, retail stores, disaster areas and recovery sites, waste and recycling facilities, construction and solar sites, senior living and other care environments, ports, terminals, shipyards and marina, and many more. Our goal is to deliver high-quality, flexible staffing solutions that help our clients succeed. By understanding the unique needs of each work site, we can provide the right people, at the right time, to get the job done. This allows our clients to focus on their core business while we handle the staffing needs. With over 20 years of experience, we have developed a deep understanding of the diverse range of industries and sectors that we serve. Our expertise enables us to tailor our services to meet the specific needs of each client, whether it's temporary, seasonal, or permanent staffing. We strive to build long-term relationships with our clients, based on trust, reliability, and exceptional service. By partnering with us, our clients can benefit from increased productivity, reduced costs, and improved efficiency. Our commitment to quality and customer satisfaction has earned us a reputation as one of the leading providers of staffing services in the industry..

[Audio] The company has been recognized for its industry leading performance in various areas such as service delivery, technology, and buyer satisfaction. This recognition is attributed to the company's commitment to excellence and its focus on innovation. The company prioritizes diversity and inclusion, striving to create a diverse and inclusive workplace culture. To achieve this goal, the company actively seeks out veterans and military spouses to hire, with the aim of putting one veteran or military spouse to work every five minutes. This initiative has resulted in significant milestones, such as staffing 100 North American locations globally and employing over 150 women in staffing. The company also maintains its status as an IMAGE partner, working to promote equality and diversity in the workplace. Through its achievements, the company demonstrates its commitment to making a positive impact on its communities and the world at large..

[Audio] The company has been using a variety of methods to manage its manufacturing process. One method involves using a combination of human labor and automated machinery to produce goods. Another method uses a computer system to track inventory levels and monitor production schedules. The company has also implemented a quality control system that ensures all products meet certain standards. However, despite these efforts, the company still faces challenges in managing its manufacturing process. One major challenge is the lack of automation in many areas of the operation. Many machines are not equipped with modern technology, resulting in inefficiencies and wasted resources. To address this issue, the company plans to invest in new technologies such as artificial intelligence and machine learning. These technologies will enable the company to automate many tasks, freeing up human workers to focus on higher-value tasks. By automating routine tasks, the company hopes to increase efficiency and reduce costs. Additionally, the company plans to implement a digital platform for tracking inventory levels and monitoring production schedules. This platform will provide real-time data and insights, enabling the company to make informed decisions about production planning and resource allocation. By investing in new technologies, the company aims to improve its manufacturing process and stay competitive in the market..

[Audio] The company has implemented several initiatives to improve efficiency and productivity. These include measures to control worker wages and margins. The implementation of these measures has resulted in significant cost savings. A system was put in place to track and manage overtime, ensuring fair compensation for employees. Clear guidelines were established for punctuality, leading to improved attendance rates. A comprehensive compensation strategy was developed, including a performance management system. This ensures that employees are paid fairly based on their individual contributions. Measures were taken to monitor and optimize inventory levels, reducing waste and lowering costs. These efforts are expected to generate long-term benefits for the organization..

[Audio] We have identified several areas where we can improve our processes and technology to better serve our customers and increase efficiency. One key area is optimizing appointment settings for customer meetings. This will enable us to provide more timely and convenient scheduling options for our clients. Additionally, revamping our sales representative onboarding process could lead to improved knowledge retention and reduced training costs. A meaningful and applicable course syllabus would be essential in this regard. Furthermore, ensuring that corporate support is available across all time zones to meet the needs of our global customers requires careful planning and coordination. By implementing these improvements, we can enhance our overall performance and competitiveness..

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