PowerPoint Presentation

[Audio] Welcome to the AppSterix Login process training. In this presentation we will be looking at how to login to the system, and few important things to remember..

[Audio] On the beginning of working day, before accessing AppSterix, the user has to be logged in to Tunnel application and click on the connection button (even if it is already on). This application is responsible for initial connection to the system, initial synchronization, and prices synchronization. To be sure that the Tunnel is connected, on Connections, under sentry, it needs to read connected to Server.

[Audio] Immediately after turning the Appsterix app and before entering password and username the Sales Rep needs to click on Diplomatsso SSO (single sign on) means that the system will recognize the user as Diplomat employee..

[Audio] In This screen, the user needs to enter their username and password, and click on Sign in to start working..

[Audio] When connecting to the system, automatic synchronization is run to upload and update data. In this screen the user will need to check if all data sync successfully by the mark green Tick..

[Audio] If the synchronization was not completed successfully, the tick will appear in red, and the user will have to Sync again ('Retry') or report a problem ('Send Log'). Retry- the system will preform another sync Ok- the user will enter the system and will not see the data that was not synced correctly. Send log- by pressing 'Send Log', an email will be sent with the details of the recent error that occurred in the system. The default recipient is Diplomat's back office. The email will contain the details of the user who sent the email ( code Sales Rep, Sales Rep name, and email address) + two forms with the detail of the problem that occurred. Its important to tell the sales rep that they a log must be sent when the system crashes and when synchronization is not completed. They will see all process in the system setting slide..

[Audio] When the system has successfully synced, the Today screen will appear. In this screen an overview of the Reps Targets, Team status will be visible..

[Audio] Thank you, for your time. I hope this helps and see you on the next presentation..