Customer Project Development

Customer Project Development. Ezequiel Pacheco February 27, 2024.

Purpose of Customer Project Development (CPD) CPD and Planning Teams Customer Project Process CPD-IV Customer Applications Load Increment Transmission Customer Service Proposals (TCSP) Capital Projects.

Mission Our mission is to develop and implement a distribution system that not only meets but exceeds federal and state regulations, ensuring the consistent and reliable delivery of electricity to both existing and potential customers. We are dedicated to achieving this goal while striving to minimize costs and maximize efficiency, ultimately enhancing the quality service for the communities. Vision Our vision is to be the forefront of the energy revolution, leading the way in distribution systems performance that empower communities and drive economic growth. We envision a future where every customer has access to reliable, affordable, fostering prosperity and environmental stewardship for upcoming generations..

Superintendent Customer Operations and Planning (1) Supervisor Distribution (1) Distribution Planner (1) Assistant Engineer (1) Engineering Technician (1) Project Development Planners Southern Division (1) Northern Division (1) Central Division (1) Capital Projects (1) Project Development Coordinator (1) Distribution Estimators (2) Distribution Estimator Temps (2) CSP Inspectors (3) Project Manager (1) Energy Efficiency Technician (1) Customer Service Proposal Representatives (2) Administrative Secretary (1).

Initiation Phase Implementation Phase Closing Phase.

Initiation Phase Customer approaches IID CPD unit with project plan. Application is submitted, Project Development Planner reviews and analyze documentation (application, Articles of Incorporation, contractor information, site plan, electrical diagrams, requested load, description of equipment and switchgear) Loads 400 amps and above require a system impact study (SIS) by the Distribution Planning Unit. IID account is created and sales order for engineering fees. Customer agrees to engineering fees and makes payment..

Implementation Phase Estimator is assigned to project, receives project packet and begins to design project according to its place in the queue. Estimator will finalize electrical and conduit design and provide final cost estimate, including requirements for materials, traffic control, encroachment permits, etc. Cost estimate is provided to customer for payment. UG inspection by IID, AHJ meter panel inspection and construction cost estimate fees paid are required prior to sending the electrical job to construction department. Final construction package is reviewed by Project Development Planner and is sent to construction department for scheduling. Schedule IID construction date. IID construction department notifies Project Development Planner project is completed. Project Development Planner will submit a request to energize site. IID troubleshooter will set meter and energize. Closing Phase Project Development Planner audits SAP project report allowing 30 days after construction complete to allow charges to settle..

2022 Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec 4 6 15 15 3 4 7 16 24 6 19 21 2023 Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec 23 18 30 19 40 25 37 69 41 29 36 36 2024 Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec 78 50.

IID Distribution system is expecting an increase in load due to electric charging stations..

Since last year IID has been receiving requests for load services at the 35.5 kV level and above. These types of projects are new for IID. A new type of project application and process has been created for these types of requests. Types of projects Lithium plants Hydrogen plants Data center Loads requests are typically over 40 MW and will generate a significant amount of revenue for IID..

Annually, the “Distribution System Planning” (DSP) department oversees the most wanted feeders (highly loaded circuits), and the worst performance feeders (top 5 circuits with the highest number of customer minutes out). Utilizing these metrics, the DSP team develops capital projects for the upcoming year with the goal of reduce outage time, enhancing flexibility, and increase reliability at the distribution system grid. Moreover, these capital projects include initiatives for improving the distribution system and implementing a pole replacement program..