A project on Safe Painting Service (SPS). Service Excellence Customer Delight Customer Profiling.
Safe Painting Service. Professional painting service Technical Assistance Safety Protocols Supervision Solution for all painting services..
Safe Painting Service in Kerala. Total 167 stores in Kerala. Easy Prime Dealers 135 stores. Colour Idea Stores 32 stores. In Thrissur and Palakkad 9 Color Idea stores and 16 EzyColor store..
Competitor Pricing. Safe Painting Service Berger Express Painting Traditional Painting 1,20,000 Approx Classic site 1,00,000 Approx 80,000 to 1,00,000 Approx.
Service Excellence. Digital Quotation Site Health Card Wood Solution Service Card Feedback.
Customer Delight. A loyal cust o m er p romo t es t h e serv i ce t o others o u t o f t h e respondents majority will refer the service to others..
Customer Profiling. Factors Categories Per Cent Age 20 to 35 years 42 % Employment Salaried and Professional 50% Painted Renovation work 58% Type of residence House 75% Reason for Painting Renovation 58% Interval for painting Above 4 years 92% Source of information Company Website and Family 58% Prefer Wallpapers Maybe and not interested 74%.
Sug g estions. The hoardings of Safe Painting Service is not in dealer shop besides there’s only EzyColour hoardings. Ensure the customers are contacted after 4 years reminding them about a repainting..
The c o m p a ny c an gi v e fe eds and upda t es h ow to p ro t ect their walls and tiles on a regular basis (monthly a feed how to protect the walls and tiles). There should be a push for the wallpapers and textures at least one side of the house..